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Windows Forum / Windows XP / Basics / November 2006

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Will New Motherboard Cause XP Authentication Problem?

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TMitchell - 28 Nov 2006 12:43 GMT
IBM suggests replacing the system board on my new Thinkpad in order to
solve a problem wherein the computer freezes when trying to capture DV
clips from y camcorder via firewire.

What issues might I encounter with the programs already on my hard drive
(and their Acronis 9 image backups) or, more importantly, with Windows
Genuine Authentication of the XP OS - isn't that process tied to the
specific system board in some manner?
Gordon - 28 Nov 2006 12:48 GMT
> IBM suggests replacing the system board on my new Thinkpad

Eeek. That's VERY VERY expensive. So much so that, depending how old the
Thinkpad is, it might actually pay you to buy another machine....
DL - 28 Nov 2006 14:27 GMT
If IBM are replacing the mobo you should'nt have a problem, allthough data
backups allways reccommended

> IBM suggests replacing the system board on my new Thinkpad in order to
> solve a problem wherein the computer freezes when trying to capture DV
[quoted text clipped - 4 lines]
> Genuine Authentication of the XP OS - isn't that process tied to the
> specific system board in some manner?
TMitchell - 28 Nov 2006 15:22 GMT
It's a 2-month old machine, so IBM is doing it under warranty.  But i
was (am) uncertain as to whether or not it meant I would have to
reinstall all my programs from scratch, or whether something that use to
work now wouldn't and whether or not I would start having XP
Authentication issues going forward.

Guess I'll trust them to do what's right, although if this means having
to reinstall all my programs, I just might argue that they replace the
machine with a new one.

> If IBM are replacing the mobo you should'nt have a problem, allthough data
> backups allways reccommended
[quoted text clipped - 7 lines]
>>Genuine Authentication of the XP OS - isn't that process tied to the
>>specific system board in some manner?
DL - 28 Nov 2006 15:47 GMT
Replacement with an identcal mobo should'nt cause issues, however you can
never be sure what they will do with your hd, it could be that they will
factory restore to origonal condition.

> It's a 2-month old machine, so IBM is doing it under warranty.  But i
> was (am) uncertain as to whether or not it meant I would have to
[quoted text clipped - 17 lines]
> >>Genuine Authentication of the XP OS - isn't that process tied to the
> >>specific system board in some manner?
Ken Blake, MVP - 28 Nov 2006 19:38 GMT
> It's a 2-month old machine, so IBM is doing it under warranty.  But i
> was (am) uncertain as to whether or not it meant I would have to
> reinstall all my programs from scratch, or whether something that use
> to work now wouldn't and whether or not I would start having XP
> Authentication issues going forward.

If the motherboard is identical to the old one, everything should work
exactly as it did before.

If the motherboard is different, you  will probably have to do *at least* a
repair installation after replacing it. See "How to Perform a Windows XP
Repair Install" http://www.michaelstevenstech.com/XPrepairinstall.htm

That often works, but in some situations it isn't enough, and you may find
that you have to do a clean installation.

And as others have said, be sure you have a backup of anything you can't
afford to lose before giving them the computer.

When you say "Authentication issues," are you talking about Windows Product
Activation? Depending on what has to be done, you may have to reactivate,
but that shouldn't be any sort of problem.

Signature

Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup

> Guess I'll trust them to do what's right, although if this means
> having to reinstall all my programs, I just might argue that they
[quoted text clipped - 11 lines]
>>> with Windows Genuine Authentication of the XP OS - isn't that
>>> process tied to the specific system board in some manner?
JS - 28 Nov 2006 15:34 GMT
Save your data files, wipe any that you don't want read by IBM.

JS

> IBM suggests replacing the system board on my new Thinkpad in order to
> solve a problem wherein the computer freezes when trying to capture DV
[quoted text clipped - 4 lines]
> Genuine Authentication of the XP OS - isn't that process tied to the
> specific system board in some manner?
Bruce Chambers - 30 Nov 2006 02:05 GMT
> Save your data files, wipe any that you don't want read by IBM.

    That would work, but the standard practice for any laptop I've ever had
to send back for repair is to remove the hard drive and store it safely
before shipping the laptop back to the repair facility.

Signature

Bruce Chambers

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JS - 30 Nov 2006 16:53 GMT
As long as IBM has no problems with that it's certainly the better way to
go.

JS

>> Save your data files, wipe any that you don't want read by IBM.
>
> That would work, but the standard practice for any laptop I've ever had to
> send back for repair is to remove the hard drive and store it safely
> before shipping the laptop back to the repair facility.
 
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