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Windows Forum / Windows XP / Basics / November 2006

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Comp Problems

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ouimetteracing - 30 Nov 2006 00:44 GMT
Hi I have a computer with some viruses on it and I cant get them off. None Of
my Anti-Virus software would work completly. Ive tried spybot and it finds
like 12 viruses every time and clears most of them but E2Give always comes
back. I have also tried AVG and it finds some viruses but not all the time
and they keep coming back. I have also tried Norton Antivirus which wouldnt
find any. I keep getting a ton of popups and the computer is real slow. I
know one of the main ones is NPDB~1.EXE but I am sure there are other viruses
on it. Can someone please help me with cleaning up this computer?

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Brian

Malke - 30 Nov 2006 03:12 GMT
> Hi I have a computer with some viruses on it and I cant get them off.
> None Of my Anti-Virus software would work completly. Ive tried spybot
[quoted text clipped - 5 lines]
> NPDB~1.EXE but I am sure there are other viruses on it. Can someone
> please help me with cleaning up this computer?

Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Include scanning with either Sysclean or Multi_AV, plus Ewido. Do all
prep/finishing work and follow instructions to do all scans in Safe
Mode.

When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the link above (not here, please).

If the procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a professional
computer repair shop (not your local version of BigStoreUSA).

Malke
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Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

DL - 30 Nov 2006 10:16 GMT
Malaware, which would appear to be what you are infested with is different
to a virus, and requires different apps to deal with it.
Many AV apps do not deal well with malaware, if at all

> Hi I have a computer with some viruses on it and I cant get them off. None Of
> my Anti-Virus software would work completly. Ive tried spybot and it finds
[quoted text clipped - 4 lines]
> know one of the main ones is NPDB~1.EXE but I am sure there are other viruses
> on it. Can someone please help me with cleaning up this computer?
 
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