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Windows Forum / Windows XP / Basics / January 2007

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OS Disk

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skenny - 30 Jan 2007 16:53 GMT
I have lost my Operating System CD.  Is there a way to get another copy or
would it have to be purchased?
Please email me with a reply if you dont mind.

Thank You

skennyshop@sbcglobal.net
DL - 30 Jan 2007 18:06 GMT
From MS if retail edition and you have proof of purchase, or from OEM
supplier if supplied with your PC

> I have lost my Operating System CD.  Is there a way to get another copy or
> would it have to be purchased?
[quoted text clipped - 3 lines]
>
> skennyshop@sbcglobal.net
Ken Blake, MVP - 30 Jan 2007 19:18 GMT
> I have lost my Operating System CD.  Is there a way to get another
> copy or would it have to be purchased?

If yours was a retail version, see
http://support.microsoft.com/default.aspx?scid=kb;[ln];326246.

But if it was an OEM version, Microsoft won't support it and you're probably
out of luck. However it doesn't hurt to try asking the OEM you bought it
from if they can replace it.

> Please email me with a reply if you dont mind.

Sorry, no. No E-mail support. Ask here, read answers here.

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Ken Blake - Microsoft MVP Windows: Shell/User
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