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Windows Forum / Windows XP / Basics / March 2007

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Ram\ Virtual Memory\ Toontown.

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jpf - 30 Mar 2007 07:36 GMT
I am constantly playing Toontown, made by Disney. Just recently I have been
running out of Ram after an hour of play. I have 500+ of Ram. Reading about
virtual memory and knowing that I am only using 15% of my computer I am
wondering wheither I can load the max on my virtual memory and use it to play
Toontown. The following is what Toontown sent me regarding their query of my
computer:
After reviewing the log files you sent from your computer, it appears
you are using 98% of available ram when you are playing Toontown. This
may be the reason why you freeze up or experience lag during game play.

Toontown will not use 98% of your available ram during game play.

If I can use virtual memory for Toontown how do I do it? Or is this another
problem I am not aware of. I've seen some complain about IE7 that it is doing
the same to their computers.

I wish I could afford a bigger Ram but I am an amputee living on a Veteran's
pension and the budget is just not there.

Any assistance is greatly appreciated.

John Forbes
Will Denny - 30 Mar 2007 08:41 GMT
Hi

Please try the following article:

"Virtual Memory in Windows XP"
http://aumha.org/win5/a/xpvm.php

Signature

Will  Denny

MS MVP Shell/User
Please Reply to the News Groups

>I am constantly playing Toontown, made by Disney. Just recently I have been
> running out of Ram after an hour of play. I have 500+ of Ram. Reading
[quoted text clipped - 24 lines]
>
> John Forbes
Phil Weldon - 30 Mar 2007 10:37 GMT
'John Forbes' wrote, in part:
>I am constantly playing Toontown, made by Disney. Just recently I have been
> running out of Ram after an hour of play. I have 500+ of Ram.
_____

The short, simple answer is that Windows XP tries to use ALL the RAM ALL of
the time.  Otherwise it is just wasted.

Windows XP tries to reach the best balance between RAM used for program data
and execution and RAM used for disk drive caching.

If the operating system and programs need more memory space than is
available in RAM (which is almost always the case), the least used portions
are copied out to the page file (pagefile.sys on your hard drive) to make
room in RAM for new portions of program and operating system code and data.
This normally happens in an orderly way, with only a small slow-down.  If
the program is particularly large and the RAM size is small, then things can
slow way down as RAM contents is shuffled to and from the hard drive.  Even
if you had twice as much RAM the virtual memory (pagefile.sys) would still
be used.

I've never seen the MMORPG game 'ToonTown'  but my take on the explanation
'ToonTown' support gave you is that it's a crock.  There should be no reason
other than poor program design for the problem you experience.  And, in
fact, when I did a Google search on [ Toontown memory problems ] what should
appear on the first hit but an admission that this is the case:
at
http://www.disney.co.uk/toontown/knownissues.html

under 'known issues'

see

"Memory Leak

After playing for an extended period you may notice that the hard disk drive
is being accessed often ("thrashing"), and the game gets slower and slower.
Toontown currently has a problem "leaking" memory, which causes it to use
progressively more memory over time, which eventually causes the operating
system to 'swap' RAM to disk in an attempt to allocate more. If you
experience signs of this, we suggest you exit and restart the game
immediately (using Alt-F4 if necessary)."

What you can take away from this is that you have to educate yourself to
deal with uneducated and uncaring customer support (and to use Google as the
first resource.)  And, as always, complain early and often.

Bottom line, it's not your system, it's Disney.

Good luck.

Phil Weldon

P.S. These days Microsoft recommends a page file about 1.5 times the size of
physical RAM.

>I am constantly playing Toontown, made by Disney. Just recently I have been
> running out of Ram after an hour of play. I have 500+ of Ram. Reading
[quoted text clipped - 24 lines]
>
> John Forbes
jpf - 30 Mar 2007 11:10 GMT
Thank you Phil. Your answer was to the point and precise. Greatly appreciated.
John Forbes

> 'John Forbes' wrote, in part:
> >I am constantly playing Toontown, made by Disney. Just recently I have been
[quoted text clipped - 80 lines]
> >
> > John Forbes
Phil Weldon - 30 Mar 2007 13:25 GMT
'John Forbes' wrote:
> Thank you Phil. Your answer was to the point and precise. Greatly
> appreciated.
_____

Glad I could help.  Thanks for the feedback.  If you follow up with another
call to ToonTown, let us know the results when they're confronted with 'the
smoking gun' B^)

Phil Weldon

> Thank you Phil. Your answer was to the point and precise. Greatly
> appreciated.
[quoted text clipped - 103 lines]
>> >
>> > John Forbes
Andrew E. - 31 Mar 2007 03:14 GMT
1st,virtual memory is always used in xp,2nd,virtual memory is a slow proccess
of ram compared to ram memory,it takes much more time to write to the hd (
page file) as to the pc using silicon chips (ram memory).3rd,Set virtual
memory
to "let system manage" click set 2X,close out,a restart is prompted if done
properly.

> I am constantly playing Toontown, made by Disney. Just recently I have been
> running out of Ram after an hour of play. I have 500+ of Ram. Reading about
[quoted text clipped - 18 lines]
>
> John Forbes
Sad Fat Git - 31 Mar 2007 20:43 GMT
> I wish I could afford a bigger Ram but I am an amputee living on a
> Veteran's pension and the budget is just not there.

Get more ram 1gb minimum. Its not that expensive these days. I am only living
on income support and even I can afford to do it.
Phil Weldon - 31 Mar 2007 22:34 GMT
| Get more ram 1gb minimum. Its not that expensive these days. I am only living
| on income support and even I can afford to do it.
_____

In this case, more RAM will not solve the problem.  The program in question
has a bug; doubling the RAM would only push the choke up and die time from 1
hour to 2 or 3.  Read the thread.

Phil Weldon

| > I wish I could afford a bigger Ram but I am an amputee living on a
| > Veteran's pension and the budget is just not there.
 
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