Spybot S&D Shutting Down Windows

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MightyJoe36@gmail.com - 30 Sep 2007 18:00 GMT

Whenever I run Spybot Search and Destroy (Check for Problems), it gets
about halfway through the program, then my computer shuts off.

I've run a virus scan with Zone Alarm, cleaned out my registry, and
run AdAware. I upgraded to Spybot 1.5, same thing.

I'm running Windows XP.

Any suggestions?

Thanks in advance,

Joe

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Unknown - 30 Sep 2007 18:12 GMT

Sleep, hibernate or completely power off?

> Whenever I run Spybot Search and Destroy (Check for Problems), it gets
> about halfway through the program, then my computer shuts off.
[quoted text clipped - 9 lines]
>
> Joe

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MightyJoe36@gmail.com - 30 Sep 2007 19:04 GMT

> Sleep, hibernate or completely power off?

Completely power off.

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Gerry - 30 Sep 2007 19:25 GMT

Spybot Search and Destroy and Ad-aware may conflict. I noticed it on
one of my three computers.
http://www.safer-networking.org/en/compatibility/adaware.html

Signature

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

>> Sleep, hibernate or completely power off?
>
> Completely power off.

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Poprivet - 30 Sep 2007 19:56 GMT

No, it's not a conflict. Note:
"
LavaSoft AdAware [link]
If you have the AdAware option to scan inside archives enabled,
AdAware may find files in the Spybot-S&D folder. Spybot-S&D does not contain
any spyware, but it creates backups of everything you fix (until you remove
those backups from the Recovery list), and AdAware complains about these
backups. You can safely ignore these backups found by AdAware.

"

Remove any backups from the recovery list you might have saved, as mentioned
above, and see if the problem goes away. All that happens is it sees
something in the backup as a virus and reports it. That's not going to
crash anything; just sends a false report.

Pop`

> Spybot Search and Destroy and Ad-aware may conflict. I noticed it on
> one of my three computers.
[quoted text clipped - 3 lines]
>>
>> Completely power off.

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Gerry - 30 Sep 2007 19:58 GMT

I take your point.

Signature

Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

> No, it's not a conflict. Note:
> "
[quoted text clipped - 21 lines]
>>>
>>> Completely power off.

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nass - 30 Sep 2007 22:04 GMT

Pop`,
The OP did n't say He/She when running Ad-Aware they have the problem.
He/She said when Running Spybot S&D it stop in Half way and freeze the
Operating system.
This can indicate either some files in SpyBot structure been horked or the
system been compromised.
HTH.
nass
----
www.nasstec.co.uk

> No, it's not a conflict. Note:
> "
[quoted text clipped - 21 lines]
> >>
> >> Completely power off.

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MightyJoe36@gmail.com - 30 Sep 2007 23:16 GMT

> Pop`,
> The OP did n't say He/She when running Ad-Aware they have the problem.
[quoted text clipped - 4 lines]
> HTH.
> nass

Actually, it's not freezing the OS, it's shutting down the computer.

I already uninstalled SpyBot. Going to try some of the other things as
well to see if there's a virus in there somewhere. I ran the virus
checker in Zone Alarm, but it turned up nothing.

Thanks all for the tips,

Joe

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Unknown - 30 Sep 2007 19:35 GMT

You have a nasty virus. You may want to completely uninstall Spybot. Then,
if you trust it (I wouldn't) reinstall it.
For test purposes don't run Spybot for a few weeks.

>> Sleep, hibernate or completely power off?
>
> Completely power off.

Reply to this Message

MightyJoe36@gmail.com - 30 Sep 2007 19:55 GMT

> You have a nasty virus. You may want to completely uninstall Spybot. Then,
> if you trust it (I wouldn't) reinstall it.

> For test purposes don't run Spybot for a few weeks.

Thanks. I did uninstall Spybot. I've been running both it and AdAware
for years without any problems, that is until yesterday when this
behavior started.

You say I have a nasty virus. Could I have picked up the virus by
installing Spybot?

Anyway, as I said, I've uninstalled Spybot.

Thanks again,

Joe

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Gerry - 30 Sep 2007 20:09 GMT

http://www.elephantboycomputers.com/page2.html#Removing_Malware

Signature

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

>> You have a nasty virus. You may want to completely uninstall Spybot.
>> Then, if you trust it (I wouldn't) reinstall it.
[quoted text clipped - 13 lines]
>
> Joe

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nass - 30 Sep 2007 22:01 GMT

> > You have a nasty virus. You may want to completely uninstall Spybot. Then,
> > if you trust it (I wouldn't) reinstall it.
[quoted text clipped - 13 lines]
>
> Joe

Joe,
Go through these cleaning steps to see or get a clear opinion on how
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >> Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2.... And also for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://www.sophos.com
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
http://free.grisoft.com/doc/5390/lng/us/tpl/v5

=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
Download the FileMon to see the Running Processes in realtime from here:

http://www.microsoft.com/technet/sysinternals/utilities/filemon.mspx
Or Process Explorer :
http://www.microsoft.com/technet/sysinternals/Processesandthreadsutilities.mspx

Download the Hijackthis and send the report to one of
many
forums for analysis and troubleshooting:
When all else fails, HijackThis v2.0.2
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php) is
the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to:
http://www.spywareinfo.com/~merijn/downloads.html
http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7
http://www.bleepingcomputer.com/tutorials/tutorial42.html

HTH.
nass
---
www.nasstec.co.uk

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