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Windows XP performance issue

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Jasper Recto - 21 May 2008 21:41 GMT
I have a Dell 5150 box that used to have Windows 2000 on it.  I recently
upgraded to Windows XP and noticed that downloading files from our server is
extremly slow.  a 2MB file takes about 5 minutes to download to the
computer.

However, if we upload the 2MB file to the server, it works great.

What could be going wrong.  When the computer was Windows 2000 we had no
speed problems.  As soon as we switched the OS, it's very slow.

I tried changing the speed and duplex settings on the computer and switch
but no combination worked.  I even replace the network card and nothing.

Any ideas?

Thanks,
Jasper
Shenan Stanley - 21 May 2008 21:48 GMT
> I have a Dell 5150 box that used to have Windows 2000 on it.  I
> recently upgraded to Windows XP and noticed that downloading files
[quoted text clipped - 10 lines]
> and nothing.
> Any ideas?

Did you make sure you have the latest Windows XP drivers from each of the
network card manufacturers web sites?

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Shenan Stanley
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http://www.catb.org/~esr/faqs/smart-questions.html

smlunatick - 21 May 2008 21:58 GMT
If you have did an upgrade (not a clean install) then you must get the latest
XP version of the drivers.  You might have left-over Windows 2000 drivers,
which may work but not optimally.

>I have a Dell 5150 box that used to have Windows 2000 on it.  I recently
>upgraded to Windows XP and noticed that downloading files from our server is
[quoted text clipped - 13 lines]
>Thanks,
>Jasper
Ghostrider - 21 May 2008 22:51 GMT
> If you have did an upgrade (not a clean install) then you must get the latest
> XP version of the drivers.  You might have left-over Windows 2000 drivers,
> which may work but not optimally.

<<snipped>>

And, out of curiosity, upgrading to SP3 might be able to accomplish this?
Several of our computers are in the same situation and a clean install of
Windows XP was not feasible due to proprietary applications that had been
installed under Windows 2000 (and not updated for XP, pending governmental
approvals).

TIA.
Shenan Stanley - 21 May 2008 22:56 GMT
smlunatick wrote:
> If you have did an upgrade (not a clean install) then you must get
> the latest XP version of the drivers.  You might have left-over
> Windows 2000 drivers, which may work but not optimally.

> <<snipped>>
> And, out of curiosity, upgrading to SP3 might be able to accomplish
> this? Several of our computers are in the same situation and a
> clean install of Windows XP was not feasible due to proprietary
> applications that had been installed under Windows 2000 (and not
> updated for XP, pending governmental approvals).

No.

You need to obtain and install hardware drivers for the hardware on each
machine for the current OS installed and being utilized on it.  For the most
part - Service Packs do not add hardware device drivers.  The device drivers
are (and will likely always be) the responsibility of the hardware
manufacturer.  It is possible - depending on the age and support from the
manufacturer of some hardware devices - that you may not be able to get
Windows XP drivers for some devices.

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Shenan Stanley
    MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Jasper Recto - 22 May 2008 12:46 GMT
This was a clean install.  I'll check on the updated drivers but I think
they are the latest and greatest.  I'm noticing this on more than one type
of computer.  I have other machines that have different hardware but are
experiencing the same problem.  This all happened when we installed Windows
XP.

Any other suggestions?

Thanks,
Jasper

> smlunatick wrote:
>> If you have did an upgrade (not a clean install) then you must get
[quoted text clipped - 17 lines]
> manufacturer of some hardware devices - that you may not be able to get
> Windows XP drivers for some devices.
Shenan Stanley - 22 May 2008 18:54 GMT
> This was a clean install.  I'll check on the updated drivers but I
> think they are the latest and greatest.  I'm noticing this on more
[quoted text clipped - 3 lines]
>
> Any other suggestions?

Repeating what you have given...  (For my sake - not yours really. hah)

You had machines working under Windows 2000.  You 'upgraded' (which turns
out to mean you formatted and installed Windows XP) to Windows XP on this
older hardware.  At that point your downstream speed from your server
(unknown OS) is slow, upload seems normal (to said unknown server.)
Everything worked as you thought it should prior to 'upgrade' of the
workstation(s)...

I think it is time to eliminate the server from the equation.  Put up
another Windows XP machine - share a directory ad place files in it and try
your tests from one of the workstations with the speed issue (with the
server) against the Windows XP shared directory.  Same results or does the
upload/download speed act as you would hope it would when the connection is
with another Windows XP machine?

Also - what OS is said server running?

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Shenan Stanley
    MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Jasper Recto - 28 May 2008 13:22 GMT
Shenan,

Ok, this is what happens when I run some test.

I tested file download from 2 different servers.

From the windows XP computer:
On the first Windows 2003 server, the download was bad, the upload was good.
This is the original server I tested from.
On the second Windows 2003 server, the download and upload were both good.

From a Windows 2000 computer.
Both download and upload times were good on both the windows 2000 and 2003
server.

Now here's the thing, these test were run from computers that are 2 switches
away from the server.  Meaning, the server is plugged into one switch.  That
switch is plugged into another switch that has the computers plugged into
it.

However, if I try this same type of test from a computer plugged into the
the same switch the server is plugged into, I have no problems with either
windows 2000 or XP computer.

If this is a switch problem, how come the Windows XP computer reacts
differently than the Windows 2000 computer.

Any ideas?

Thanks!
Jasper

>> This was a clean install.  I'll check on the updated drivers but I
>> think they are the latest and greatest.  I'm noticing this on more
[quoted text clipped - 21 lines]
>
> Also - what OS is said server running?
Joe935 - 28 May 2008 14:09 GMT
Have you checked your TCP/IP registry setting on the XP.
I use TCPoptimizer http://www.speedguide.net/downloads.php

> Shenan,
>
[quoted text clipped - 62 lines]
>> How To Ask Questions The Smart Way
>> http://www.catb.org/~esr/faqs/smart-questions.html
Jasper Recto - 28 May 2008 18:10 GMT
Not yet,

That was my next step.  I'll try that today.

Thanks,
Jasper

> Have you checked your TCP/IP registry setting on the XP.
> I use TCPoptimizer http://www.speedguide.net/downloads.php
[quoted text clipped - 65 lines]
>>> How To Ask Questions The Smart Way
>>> http://www.catb.org/~esr/faqs/smart-questions.html
Joe935 - 28 May 2008 14:11 GMT
Have you checked your TCP/IP registry setting on the XP?
I use TCPoptimizer:
http://www.speedguide.net/downloads.php

> Shenan,
>
[quoted text clipped - 62 lines]
>> How To Ask Questions The Smart Way
>> http://www.catb.org/~esr/faqs/smart-questions.html
Jasper Recto - 28 May 2008 21:41 GMT
Joe,

I tried the TCP optimizer and no such luck.  I'm still having the same
problems.

Any ideas?

Thanks,
Jasper
> Have you checked your TCP/IP registry setting on the XP?
> I use TCPoptimizer:
[quoted text clipped - 66 lines]
>>> How To Ask Questions The Smart Way
>>> http://www.catb.org/~esr/faqs/smart-questions.html
Joe935 - 28 May 2008 23:24 GMT
Jasper,
when you clicked on the optimum setting radio button did the numbers change
and if they did did you have TCPO make the changes to the registry.
Joe

> Joe,
>
[quoted text clipped - 76 lines]
>>>> How To Ask Questions The Smart Way
>>>> http://www.catb.org/~esr/faqs/smart-questions.html
Jasper Recto - 29 May 2008 14:19 GMT
Yes,  I applied the changes and reboot.

Jasper
> Jasper,
> when you clicked on the optimum setting radio button did the numbers
[quoted text clipped - 82 lines]
>>>>> How To Ask Questions The Smart Way
>>>>> http://www.catb.org/~esr/faqs/smart-questions.html
windmap - 22 May 2008 16:08 GMT
Shutdown the antivirus program installed in xp computer.Also turn off scan
network drives option in Spyware scanners.This should take care of your
problem.
>I have a Dell 5150 box that used to have Windows 2000 on it.  I recently
>upgraded to Windows XP and noticed that downloading files from our server
[quoted text clipped - 13 lines]
> Thanks,
> Jasper
Chuck - 22 May 2008 18:39 GMT
This was an "ISSUE" several years ago. As I remember the cause was related
to the network protocols in use, and what was the preferred protocol(s)
between XP & 2K. The other possibility is that the network has some closed
ports that are slowing things down by forcing a hunt for alternate ports to
use.

> Shutdown the antivirus program installed in xp computer.Also turn off scan
> network drives option in Spyware scanners.This should take care of your
[quoted text clipped - 16 lines]
>> Thanks,
>> Jasper
Rick O' shay - 22 May 2008 19:52 GMT
D(H)ell!!!
>I have a Dell 5150 box that used to have Windows 2000 on it.  I recently
>upgraded to Windows XP and noticed that downloading files from our server
[quoted text clipped - 13 lines]
> Thanks,
> Jasper
 
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