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Windows Forum / Windows XP / Configuration / March 2007DCOM error when attempting to run system information utility - rep
I posted this in general discussion a few days ago, but got no response so I figure it was the wrong conference. If this isn't the right one either please let me know because I need to solve this problem. I am unable to run system information (msinfo32.exe) in my xp pro sp2 set up. The following error occurs in the system event viewer. The server {73E709EA-5D93-4B2E-BBB0-99B7938DA9E4} did not register with DCOM within the required timeout. How can I fix this? Thanks > I posted this in general discussion a few days ago, but got no response so I > figure it was the wrong conference. If this isn't the right one either [quoted text clipped - 9 lines] > > Thanks Hi, Try this instructions here: http://www.kellys-korner-xp.com/xp_m.htm HTH. Let us know. nass == www.nasstec.co.uk Did start/run msinfo32 /categories +all -loadedmodules got the event 10010 DCOM error as before. and these settings were verified correct- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSInfo Path value = C:\Program Files\Common Files\Microsoft Shared\MSInfo\msinfo32.exe HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\msinfo32.exe Default value = C:\Program Files\Common Files\Microsoft Shared\MSInfo\MSInfo32.exe Path value = C:\Program Files\Common Files\Microsoft Shared\MSInfo All looks ok but still won't give information. > > I posted this in general discussion a few days ago, but got no response so I > > figure it was the wrong conference. If this isn't the right one either [quoted text clipped - 18 lines] > == > www.nasstec.co.uk Hi, "WMI Diagnosis Utility" http://www.microsoft.com/technet/scriptcenter/topics/help/wmidiag.mspx Systems that have changed the default Access Control List permissions on the %windir%\registration directory may experience various problems after you install the Microsoft Security Bulletin MS05-051 for COM+ and MS DTC http://support.microsoft.com/kb/909444 Also you can download the DiagWMI from here and some good solutions on the page: http://windowsxp.mvps.org/repairwmi.htm. HTH. Let us know. nass --------- www.nasstec.co.uk > Did start/run > msinfo32 /categories +all -loadedmodules [quoted text clipped - 37 lines] > > == > > www.nasstec.co.uk Making progress of a sort, at least I changed the error message but I'm not sure what I am doing here and seem to be thrashing around. Got the WMI Diagnosis Utility, ran it, took about an hour, got several messages like BUILTIN\ADMINISTRATORS' has been REMOVED Default trustee 'NT AUTHORITY\SELF' has been REMOVED! NT AUTHORITY\INTERACTIVE' has been REMOVED! 'NT AUTHORITY\SYSTEM' has been REMOVED DCOM security for 'My Computer' (Access Permissions/Edit Default): .................................................. MODIFIED. ERROR: Default trustee 'NT AUTHORITY\SELF' has been REMOVED! REMOVED ACE: Ran DCOMCNFG.EXE as instructed but can't find the above reference. i.e. nothing called access, permissions or authority. found Microsoft WBEM Usecured Apartment Microsoft WMI Provider Subsystem Host both had security set to custom, so I set it to default ran msinfor32.exe and got. Can't collect information Windows management files may be moved or missing. so I changed back to custom but I still get the same message that it can't find the files. It seems like I should be altering permissions somewhere, but where? > Hi, > [quoted text clipped - 55 lines] > > > == > > > www.nasstec.co.uk Msinfo32.exe Generates a "Can't Collect Information" Error Message http://support.microsoft.com/kb/323209 http://msdn.microsoft.com/library/default.asp?url=/library/en-us/wmisdk/wmi/rein stalling_wmi.asp Open Run and type in: sfc /scannow click [OK] <Quote> Follow these steps to be able to collect information for msinfo32. Try to Open Control Panel >> Administrative Tools >> Component Services Then once in Component Services double click on the left hand side on Component Services>click on + Computers> + My Computer> + DCOM Config Look for Microsoft WMI Provider Subsystem Host>Right Click and go to Properties>Security Tab>then to the 1st Edit button at the top of the window>INTERACTIVE, NETWORK SERVICE, AND SYSTEM all need to be set to allow instead of deny. After you do this click OK >> To Apply and then exit of component services and Reboot, does this help?. </Quote> HTH. Let us know. nass > Making progress of a sort, at least I changed the error message but I'm not > sure what I am doing here and seem to be thrashing around. [quoted text clipped - 83 lines] > > > > == > > > > www.nasstec.co.uk |
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