msconfig problem

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Rick Morrison - 29 Nov 2007 19:20 GMT

Help!

I've been having a problem with very slow operation so I decided to make
some changes using msconfig to try a diagnostic startup. When I try to go
back to a normal startup I get a message "An access error was returned while
attempting to change a service. You may need to log on using an
Administrator account to make the specified changes." Problem is I am
logged on using an Administrator account. I tried adding another
administrator account and logging on to it but I get the same results.

Can anyone tell me what I need to do to get back to a Normal Startup?

Thanks,

Rick

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riprap - 29 Nov 2007 23:03 GMT

> Help!
>
[quoted text clipped - 11 lines]
>
> Rick

Hello, Rick
Have you tried 'Last Known Good Configuration'?
riprap

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Poprivet` - 30 Nov 2007 02:52 GMT

> Help!
>
[quoted text clipped - 19 lines]
>
> Rick

Assuming you've already tried a cold boot from a
powered down state:

If this is still a problem, try going into Safe Mode
and use the Admin account available there to run
msconfig from there. This is the System Admin account,
not your own account. This is a "different" account
and only available in Safe Mode. Usually you'll be
able to set msconfig things as you need them there I
know from experience but forgot until it just happened
to me again!
Then, assuming I'm right about this, exit Safe Mode
and boot normally. I think you'll find msconfig is
back and working as you expect it to.

Why do I say this? Because it just happened and that's
how I got out of it. NO idea why, but it at least
worked here.

HTH

Pop`

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