Hi Bill:
Let's try this: Go to My Computer > Local Disk (C:) > Documents and
Settings > double-click on the folder with your user account name. Do
you see a folder named Start Menu?
If you don't see a folder named Start Menu it was deleted by you,
someone who has access to your computer, or a virus or some other
malicious software.
---
Leonard Grey
Errare humanum est
> When clicking on the Start button and selecting All Programs, nothing
> happens. No list of programs appears. Is there a registry setting that
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>
> Thanks in advance.
Bill Rossi - 25 Jul 2007 16:46 GMT
Yes, the Start Menu folder is there. - Bill
> Hi Bill:
>
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> >
> > Thanks in advance.
Leonard Grey - 25 Jul 2007 16:52 GMT
Open the Start Menu folder - are your program shortcuts there?
---
Leonard Grey
Errare humanum est
> Yes, the Start Menu folder is there. - Bill
>
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>>>
>>> Thanks in advance.
Bill Rossi - 25 Jul 2007 17:08 GMT
Leonard - Yes, there are a few folders and a couple of programs in there.
These show up the left side of the Start Menu. But nothing happen when you
click on the All Programs entry. I hope I'm explaining this clearly enough.
- Bill
> Open the Start Menu folder - are your program shortcuts there?
>
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> >>>
> >>> Thanks in advance.
Leonard Grey - 25 Jul 2007 17:27 GMT
Do you not see the shortcuts to the programs that formerly appeared when
you clicked on All Programs? If not, you or someone/something else
removed them. If you do see them, but they don't appear when you click
on Start > All Programs then you or someone/something has been fiddling
with your registry. If you have a recent restore point from before this
problem occurred, try going back to that restore point.
---
Leonard Grey
Errare humanum est
> Leonard - Yes, there are a few folders and a couple of programs in there.
> These show up the left side of the Start Menu. But nothing happen when you
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>>>>>
>>>>> Thanks in advance.
Bill Rossi - 25 Jul 2007 17:36 GMT
Okay. One final point. Programs have been installed on this computer very
recently (yesterday). Even these newly installed programs do show up. So
something is either disabling the All Programs selection or even new programs
are not being added to the Start Menu.
> Do you not see the shortcuts to the programs that formerly appeared when
> you clicked on All Programs? If not, you or someone/something else
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> >>>>>
> >>>>> Thanks in advance.
Bill Rossi - 25 Jul 2007 17:42 GMT
Oops, I meant: Even these newly installed programs do NOT show up.. Sorry.
> Okay. One final point. Programs have been installed on this computer very
> recently (yesterday). Even these newly installed programs do show up. So
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> > >>>>>
> > >>>>> Thanks in advance.
Hello,
I don't know if this relates to your error exactly, but please try this:
http://windowsxp.mvps.org/AllPrograms.htm
Greetings,
P. Di Stolfo

Signature
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> When clicking on the Start button and selecting All Programs, nothing
> happens. No list of programs appears. Is there a registry setting that
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>
> Thanks in advance.
Bill Rossi - 25 Jul 2007 18:52 GMT
Hey, this looks like exactly what we need. I will track down an
administrator and give it a try. Thanks!!!
> Hello,
>
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> >
> > Thanks in advance.
Bill Rossi - 26 Jul 2007 19:58 GMT
Thanks you for all your help. Unforunately, this did not solve the problem.
All the correct settings appear to be in the registry.
> Hello,
>
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> >
> > Thanks in advance.