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Windows Forum / Windows XP / Customization / March 2008

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Nero Uninstall Issue

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JCO - 25 Mar 2008 15:25 GMT
I had the Nero 8 Demo installed, but no longer have the original
installation files.  I now have the full blown licensed version of Nero 7
(which is actually Nero 7.9).  I can't install the 7.9 version because the
system detects a newer version (even though the newer version Demo period
has expired).  I can't uninstall version 8 because of  some errors.

How can I get version 8 off my machine so I can install version 7.9?
I've tried renaming the folder on my harddrive and renaming the folder in
the Registry but Ver 7.9 still detects version 8 installed.

Thanks
Leonard Grey - 25 Mar 2008 15:32 GMT
You have a question for Nero technical support or (probably better) a
newsgroup or forum that knows about Nero software.

---
Leonard Grey
Errare humanum est

> I had the Nero 8 Demo installed, but no longer have the original
> installation files.  I now have the full blown licensed version of Nero 7
[quoted text clipped - 7 lines]
>
> Thanks
Yves Leclerc - 25 Mar 2008 19:21 GMT
You could always re-download Nero 8 and then try uninstalling it.
http://www.nero.com/enu/downloads-nero8-trial.php

>I had the Nero 8 Demo installed, but no longer have the original
>installation files.  I now have the full blown licensed version of Nero 7
[quoted text clipped - 7 lines]
>
>Thanks
JCO - 25 Mar 2008 20:18 GMT
Yes, if I can find it.  That is what the problem is.  I don't have the
download.
I will do some searching and see if it is something I can find and download
again.  Just worried the installer will detect it and say that it is already
installed.

I will let you know if I can get this done (if I can find it).
Thanks

> You could always re-download Nero 8 and then try uninstalling it.
> http://www.nero.com/enu/downloads-nero8-trial.php
[quoted text clipped - 10 lines]
>>
>>Thanks
Tom [Pepper] Willett - 25 Mar 2008 22:29 GMT
He gave you the URL to *re* download it ;-)

: Yes, if I can find it.  That is what the problem is.  I don't have the
: download.
[quoted text clipped - 19 lines]
: >>
: >>Thanks
JCO - 26 Mar 2008 05:43 GMT
I downloaded and installed it.  It had some errors installing but did not
abort.
It was a good enough installation that I was able to uninstall it.
Great... it worked.
Thanks again

> He gave you the URL to *re* download it ;-)
>
[quoted text clipped - 28 lines]
> : >>
> : >>Thanks
nass - 25 Mar 2008 19:57 GMT
> I had the Nero 8 Demo installed, but no longer have the original
> installation files.  I now have the full blown licensed version of Nero 7
[quoted text clipped - 7 lines]
>
> Thanks

Hi JCO,
Try to use the Clean Tool for Nero8, then run a disk clean up on your
machine and Reboot then try the other version of Nero!.

Nero 8 CleanTool
http://www.nero.com/eng/support-nero8-tools-utilities.html
HTH.
nass
----
http://www.nasstec.co.uk
JCO - 25 Mar 2008 20:21 GMT
I will review and get back to you.
Thanks so much.

>> I had the Nero 8 Demo installed, but no longer have the original
>> installation files.  I now have the full blown licensed version of Nero 7
[quoted text clipped - 19 lines]
> ----
> http://www.nasstec.co.uk
 
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