CD Drive is dead? I'm panicing! HELP!

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Brian Cox - 19 Jan 2004 02:38 GMT

My CD drives will not work. I have not done anything
different lately and need desperate help. Details are..

In the "Properties" window under the "General" tab it says
in the "Device Status" box for my SAMSUNG DVD-ROM SD-616F
device...

"Windows cannot start this hardware device because its
configuration information (in the registry) is incomplete
or damaged. (Code 19)"

and for my SAMSUNG CD-R/RW SW-240B device it says...

"Windows successfully loaded the device driver for this
hardware but cannot find the hardware device. (Code 41)"

I am very confused and am desperate for help.

Reply to this Message

Bob Knowlden - 19 Jan 2004 03:55 GMT

http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

"CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP"

(There are other ways to get the bad registry keys than an upgrade install
of XP.)

As an alternative to manually editing the Registry,

http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

Good luck.

Address altered to avoid spam. Replace nkbob with bobkn.

> My CD drives will not work. I have not done anything
> different lately and need desperate help. Details are..
[quoted text clipped - 13 lines]
>
> I am very confused and am desperate for help.

Reply to this Message