hp photosmart 1100

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Dolores Faubert - 21 Jan 2004 03:50 GMT

I have a HP PhotoSmart 1100, printer and I have a real
problem with your software. I have XP windows home... and
everytime I go to install my printer even on the internet
the software from HP install for (hp printer) it keeps
telling me that my XP home windows does not support it,
and I did use it before on this computer but it crashed
and they gave me a new one and ever since November 16,
2003 and replaced on January 07.2004 it does not work at
all cannot install my printer.

Reply to this Message

Kevin - 21 Jan 2004 04:27 GMT

You have to wait longer than 4 minutes to get a reply, Dolores. I'm
replying to your first post, seen below. You need to find out if the
printer is supported in XP. Call HP support again and don't hang up the
phone until they get your printer working, if it is supported in XP. If
not, too bad.

> I have a HP PhotoSmart 1100, printer and I have a real
> problem with your software. I have XP windows home... and
[quoted text clipped - 5 lines]
> 2003 and replaced on January 07.2004 it does not work at
> all cannot install my printer.

Reply to this Message

blariz - 21 Jan 2004 05:43 GMT

I have been succesfully using a HP Photosmart P1100 printer with XP ever
since XP was released and it works perfectly. The key is to completely
remove any software/drivers for the printer prior to installing the most
current drivers and then if using USB cable to NOT connect the printer until
the driver install software says to do so. Alternatively, using a Parallel
cable should avoid any of the problems that occur with the sometimes tricky
HP USB driver install.
blariz

> You have to wait longer than 4 minutes to get a reply, Dolores. I'm
> replying to your first post, seen below. You need to find out if the
[quoted text clipped - 11 lines]
> > 2003 and replaced on January 07.2004 it does not work at
> > all cannot install my printer.

Reply to this Message