Have just tried to install one touch Maxtor external hard
drive. After fighting with computer for a while, I can
identify the drive in 'computer management' and 'device
manager' but it is not registering under'my computer' so I
can't drag and drop files into new drive.
The file system is not listed in 'computer management' so
I try to format new drive but error occurs and computer
tells me need to restart to fix... but that does nothing.
When computer restarts the external drive light flashes
suggesting it is ok, and when I push the button to back up
I can do that also.... but drag and drop function is still
not working.

Have tried Maxtor but no response yet....

Any suggestions?

Thanks