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Windows Forum / Windows XP / Hardware / May 2004

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Memory Loss

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FB - 18 May 2004 09:10 GMT
I'm not entirly sure if this is the place to post this,
but I'm running low on options, so here goes:

I recently installed Windows XP(about three months ago),
and have been running into various problems since; at one
point the system would not even boot up, forcing me to
reformat and re-install Windows XP. Now, ever since that
point, an error has been occuring, seemingly everytime I
connect to the net through Explorer, and shutting my PC
down if I attempt to close the box--so instead I end up
leaving the error box on the screen the entire time. The
box itself states "lsass.exe - Application Error" and goes
on about memory not being read... which leads me to my
newest problem, memory.

My hard disk has a capacity of about 14.2 GB, and just
hours ago, had about 1 GB free; however, at some unknown
rate the memory is constantly dropping. It is now at a
mere 500 MB, and dropping. Over this period of time I have
done nothing to cause such a memory loss(ie: downloads,
etc.), yet it still goes on; I have tried rebooting, but
it stays the same; I have tried scanning for viruses--
found a few, though I'm not sure I got rid of them
completly--and spyware; I am defragging now, even though
it won't do much good without 15% disk space free. At this
rate... well, I'm just out of ideas.

I'd really appreciate any help, even a friendly point in
the right direction. Thanks.
Cerridwen - 18 May 2004 11:41 GMT
> I'm not entirly sure if this is the place to post this,
> but I'm running low on options, so here goes:
[quoted text clipped - 25 lines]
> I'd really appreciate any help, even a friendly point in
> the right direction. Thanks.

Hard drive space is hard drive space - it is *NOT* memory. May I suggest you
purchase a bigger drive? Have you scanned for viruses/spyware? That error
suggests you haven't - it appears you may be infected with Sasser.

Though there really isn't any excuse for having a drive that tiny - a 120GB
drive would set you back around ?50 - that's 42p a GB, so I don't understand
why you've stuck with that tiny drive for so long.
the dude - 18 May 2004 17:41 GMT
turn on the built in firewall and download or purchase anti virus software immediately and go use windows update immediatel

you have the sasser worm, possibly the newer varient as well as a ton of trojan viri with others putting info on your pc without your knowledge and you are probablya zombie web site for illegal activities or porn sites hence the dissapearing hard drive space as they are putting their crap on your machine to serve up without your knowledg

go to

www.microsoft.com/securit
www.microsoft.com/techne
and www.google.com and do a search for sasser and anti virus
anonymous@discussions.microsoft.com - 18 May 2004 22:17 GMT
>-----Original Message-----
>turn on the built in firewall and download or purchase anti virus software immediately and go use windows update
immediately

>you have the sasser worm, possibly the newer varient as well as a ton of trojan viri with others putting info on
your pc without your knowledge and you are probablya
zombie web site for illegal activities or porn sites hence
the dissapearing hard drive space as they are putting
their crap on your machine to serve up without your
knowledge

>go to
>
>www.microsoft.com/security
>www.microsoft.com/technet
>and www.google.com and do a search for sasser and anti virus
>.

Microsoft's scan said I was clean of the sasser worm, so I
don't think that's the problem.
Cerridwen - 19 May 2004 00:39 GMT
>> -----Original Message-----
>> turn on the built in firewall and download or purchase
[quoted text clipped - 18 lines]
> Microsoft's scan said I was clean of the sasser worm, so I
> don't think that's the problem.

You have sasser, trust me.

Read the following (courtesy of MVP Kenrick Fu) and install the critical
update.

Your computer is infected with a new Sasser worm exploiting the LSASS Buffer
Overrun Vulnerability.

To clean your system:

NOTE: If your system keeps restarting, you can abort the system shut down
by:
Click Start, click Run and type "shutdown -a" (without quotations),
then click OK.

1. Download and install the critical update IMMEDIATELY from
http://www.microsoft.com/technet/security/bulletin/MS04-011.mspx

2. Press Ctrl + Alt + Delete to bring up the Task Manager and terminate the
"avserve.exe" process, then delete the avserve.exe from C:\Windows and
restart your computer.
 
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