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Windows Forum / Windows XP / Hardware / January 2005Problems w/ Linksys wireless-g notebook adapter
I picked up a Linksys wireless-g notebook adapter (WPC54G ver 2) recently but can't get it to work properly. It has never worked right and causes my machine to lockup as soon as it gets a connection with any significant traffic. I have installed and reinstalled the drivers and talked to Linksys technical support several times with no luck. I have another card (802.11b) that I use and it works fine. The wireless-g card will connect and I can see traffic under 100K bytes going back and forth but anything more than that will lock the machine up. If I bring up a browser I will come up and lockup with a minute or two. This card has worked in another laptop similar to mine but never in mine. I tried a version 1 card like mine and that worked. I don't know what to do at this point. Does this sound like a hardware issue or an operating system problem. Any help is appreciated. thanks, Patrick rivasp@omnisystems.com It is most likely to be the drivers.  SignatureMark L. Ferguson (NOT an MS-MVP) FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.txt marfers notes for windows xp http://www.geocities.com/marfer_mvp/chatNotes.htm . >I picked up a Linksys wireless-g notebook adapter (WPC54G ver 2) recently but can't get it to work properly. It has never worked >right and causes my machine to lockup as soon as it gets a connection with any significant traffic. I have installed and [quoted text clipped - 7 lines] > Patrick > rivasp@omnisystems.com > I picked up a Linksys wireless-g notebook adapter (WPC54G ver 2) recently > but can't get it to work properly. It has never worked right and causes my [quoted text clipped - 12 lines] > Patrick > rivasp@omnisystems.com Patrick, Maybe this will help: I have WRT54G desktop version of that card. I had a very difficult time getting it to work with encryption (WPA). I didn't have lockups, but I had continuous connection problems. Assuming that the WPC54G card that you have is not broken, then try: 1) I had to download and install Windows XP WPA hotfix (KB826942 from Microsoft). I never installed Service Pack 2 installed. 2) I had to use the latest (at that time) firmware (ver. 2.02.7 for my router) from Linksys. 3) Check your laptop for spyware. Use Spybot, Adaware, etc. 4) Free up as much memory as possible. Close out as many background programs as possible. I've seen PCs (including my own) lockup even when using well-written, legitimate software due to low memory issues. 5) Make sure that your firewall software (you are using one, I hope) is not fouled and screwing with any other software, such as Windows XP built-in firewall (although it normally wouldn't). In fact, if you have a third-party firewall, make sure that Window XP's firewall is turned off...just to be sure. 6) ***Probably most important*** Make sure that your laptop is not overheating. Excess heat makes hardware do some strange things, resulting in a cacophany of software foul-ups and crashes, even if the software normally works perfectly. I'm sure that the experts will chime in and disagree with some of the above. If you find out what was wrong, please let this newsgroup know. I installed Service Pack 2 after a week of trying to get the card to work but that didn't help either. I believe I have the latest firmware for the card and haven't made any changes to the router because it locks up the machine whether I am on my router or in a WIFI area. I am currently trying to cleanup my registry to see if there is anything that might make a difference there. I will respond again if I make any progress. thanks, Patrick >> I picked up a Linksys wireless-g notebook adapter (WPC54G ver 2) recently >> but can't get it to work properly. It has never worked right and causes [quoted text clipped - 58 lines] > > If you find out what was wrong, please let this newsgroup know. > I installed Service Pack 2 after a week of trying to get the card to work > but that didn't help either. I believe I have the latest firmware for the [quoted text clipped - 68 lines] > > > > If you find out what was wrong, please let this newsgroup know. Patrick, I forgot to ask if your operating system is compatible with your wireless card (probably it is). Check in Device Manager for any conflicts (look for the exclamation point beside each item). This may not be an option for you, but...try installing that card in another laptop. See what happens. If it works, then chances are it's an issue with your laptop, either software or non-wireless hardware (motherboard, memory, etc.). Also, try disabling ALL wireless security including turning off MAC address restrictions. Of course, be sure to do this on the router first, then change the same settings on your network card. I learned this the hard way when I first used a wireless router. I changed the settings on my card, then, to my surprise, couldn't access the router from my PC to change the router settings. Duh! I had to connect a CAT5 cable to change things. Here's the worse case scenario advice: reinstall the software. Uninstall all wireless software. Go to Device Manager, and delete all references to the wireless card. Shut down. Pull out the card from the laptop. Reboot. Run (from Safe Mode) all the utilities that you can think of: anti-virus, registry cleaner (BE CAREFUL - many of these cleaners suck and will accidentally delete/modify needed system files), etc. Shut down. Add wireless card to laptop. Reboot, and reload wireless software with latest drivers. ***Make sure that your anti-virus software is TURNED OFF when you install wireless software. Sometimes, anti-virus programs will silently prevent software from 100% completely installing and you'll never know it until something locks up or doesn't work right. *** Reboot one more time before trying to use the wireless card. Still not working? What about reinstalling your operating system? This would be a horrible thing; but, it is sometimes necessary. Still nothing...try praying. God is not some distant entity. It may seem strange; but, He does care about everything going on in your life, including this problem that you're having. Actually, try praying to Him before you do another thing. |
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