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Windows Forum / Windows XP / Hardware / June 2005

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usb ports not working after clean install of windows xp from xp pr

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going nuts - 23 May 2005 03:49 GMT
is there any way to fix this? i went into bios and enabled everything. the
computer is not even registering that there is something in the usb port. i
know the camera i plug in is getting a signal because the lights flash. i
plugged it into my mom's computer and it showed up right away. any
suggestions?
Peter - 23 May 2005 05:19 GMT
Hi,

Have you installed SP1 or SP2.
If yes, disconnect any USB devices including the USB mouse &  keyboard(use
PS/2 mosue and keyboard at this time). Go to device manager and check for the
universal serial bus controller.
If you see any yellow ? mark on the USB controllers, right click on it and
then select uninstall. Click Apply or OK to confirm the uninstallation and
then reboot.
Windows should find new hardware and reinstall the proper USB drivers.

Hope it helps.

Signature

Peter

> is there any way to fix this? i went into bios and enabled everything. the
> computer is not even registering that there is something in the usb port. i
> know the camera i plug in is getting a signal because the lights flash. i
> plugged it into my mom's computer and it showed up right away. any
> suggestions?
Jim Macklin - 23 May 2005 06:37 GMT
After a clean install, be sure to install the required
drivers from the motherboard maker, too.
Also, to get USB 2.0 support you will need SP1 at least.
(SP2 recommended).

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| Hi,
|
[quoted text clipped - 14 lines]
| > plugged it into my mom's computer and it showed up right away. any
| > suggestions?
going nuts - 24 May 2005 04:09 GMT
the guys who fixed my computer installed regular xp on my box... there is
nothing plugged into the usb ports, they have their own ports... my computer
was built by an old friend. i go into the device manager, and nothing shows
up "universal serial bus controller" or anything like that. before they fixed
my computer, i was running windows xp pro, and tried reinstalling it, and
that's when i started having issues with my usb webcam, but i just thought
[webcam] was a piece of sh.t. then i suddenly had two windows xp pro's, as i
have 2 hard drives. i don't know how they fixed it, but i'm running windows
xp on my c: drive. i have a floppy drive, and a cd rw. also an e: drive for
storage.

> Hi,
>
[quoted text clipped - 14 lines]
> > plugged it into my mom's computer and it showed up right away. any
> > suggestions?
going nuts - 24 May 2005 14:36 GMT
i downloaded tweak ui, unhid some drives, and it still doesn't work...

> the guys who fixed my computer installed regular xp on my box... there is
> nothing plugged into the usb ports, they have their own ports... my computer
[quoted text clipped - 25 lines]
> > > plugged it into my mom's computer and it showed up right away. any
> > > suggestions?
Yves Leclerc - 24 May 2005 21:17 GMT
You may need to install the corrent motherboard chipset drivers, in order
for Windows Xp to be able to see the USB ports.  Also, if the chipset is VIA
based one, you may need to install the VIA USB filter driver.

> the guys who fixed my computer installed regular xp on my box... there is
> nothing plugged into the usb ports, they have their own ports... my
[quoted text clipped - 38 lines]
>> > plugged it into my mom's computer and it showed up right away. any
>> > suggestions?
going nuts - 24 May 2005 23:11 GMT
how do i find the motherboard chipset drivers, and how do i know if it's  VIA
based? thanks...

> You may need to install the corrent motherboard chipset drivers, in order
> for Windows Xp to be able to see the USB ports.  Also, if the chipset is VIA
[quoted text clipped - 42 lines]
> >> > plugged it into my mom's computer and it showed up right away. any
> >> > suggestions?
Peter - 25 May 2005 09:37 GMT
Hi,

Go to belarc.com to download the belarc advisor or go to lavalys.com to
download the Everest Home Edition. Both are free softwares to check for the
spec of the OS.
Everest Home Edition can provide more detail info on the OS than belarc
advisor.

BTW, you seemed to have installed 2 XP Pro on the same machine in different
drives. If this is the case, you need to amend the boot.ini to disable one OS
during boot and than remove/delete the OS. It is better to keep the OS in C
drive.
Signature

Peter

> how do i find the motherboard chipset drivers, and how do i know if it's  VIA
> based? thanks...
[quoted text clipped - 45 lines]
> > >> > plugged it into my mom's computer and it showed up right away. any
> > >> > suggestions?
going nuts - 25 May 2005 18:20 GMT
peter, thanks for directing me to those websites. i am completely clueless
although as to what i'm supposed to do next. i downloaded everest, and it
gave me a report on my physical devices: i have 2...

1. B00 D01 F00:  VIA VT8363 Apollo KT133 Chipset - AGP Controller
2. B00 D00 F00:  VIA VT8363A Apollo KT133A Chipset - System Controller

obviously i can gather that they are VIA based... but what does this
information tell me besides a bunch of numbers?

PCI Devices:
     Bus 1, Device 0, Function 0                       ATI Radeon 8500 DDR
Video Adapter
     Bus 0, Device 8, Function 1                       Creative Game Port
     Bus 0, Device 8, Function 0                       Creative SB Live!
Player 1024 Sound Card
     Bus 0, Device 15, Function 0                      Realtek RTL8139 Fast
Ethernet Adapter
     Bus 0, Device 7, Function 1                       VIA VT82C571 IDE
Controller
     Bus 0, Device 7, Function 0                       VIA VT82C686B
PCI-ISA Bridge
     Bus 0, Device 7, Function 4                       VIA VT82C686B Power
Management Controller
     Bus 0, Device 1, Function 0                       VIA VT8363 Apollo
KT133 Chipset - AGP Controller
     Bus 0, Device 0, Function 0                       VIA VT8363A Apollo
KT133A Chipset - System Controller

thanks again!

> Hi,
>
[quoted text clipped - 58 lines]
> > > >> > plugged it into my mom's computer and it showed up right away. any
> > > >> > suggestions?
Peter - 27 May 2005 08:42 GMT
Hi,

It showed that your mobo is using the VIA KT133 chipsets which is rather old
and should use the VIA 4 in 1 drivers version 4.43 which you can download it
from viaarena.com : http://www.viaarena.com/default.aspx?PageID=2

The sound card is Creative soundblaster Live!
Download the latest XP drivers from creative.com
Link: http://us.creative.com/support/downloads/download.asp

The vedio card is ATI Radeon 8500 DDR
Download the latest catalyst driver from ati.com
Link:
https://support.ati.com/ics/support/default.asp?deptID=894&task=knowledge&folderID=27

The Lan card is Realtek RTL8139
download the latest XP drivers from realtel.com.tw
Link:
http://www.realtek.com.tw/downloads/downloads1-3.aspx?series=16&Software=True#16
Windows


Pls burn all the downloaded drivers to a CDR under separate folders.
Note: for zipped files, unzip it before burning to a CDR
Use this CDR to install the latest XP drivers after you rebuild your system.

To save your time to fix unknown problems on the existing OS, I would
suggest you to backup all your data files to CDR or CDRW disks than
completely format all your Hdds and then rebuild your OS in scratch.

Signature

Peter

> peter, thanks for directing me to those websites. i am completely clueless
> although as to what i'm supposed to do next. i downloaded everest, and it
[quoted text clipped - 89 lines]
> > > > >> > plugged it into my mom's computer and it showed up right away. any
> > > > >> > suggestions?
distortd6 - 16 Jun 2005 17:27 GMT
goingnuts... i am having the EXACT same problem... although i kno
what my chipset is..  i installed the latest drivers and it stil
wont recognize.. done the whole cmos thing as well.... hmmmm an
thoughts

did you ever get it fixed.. if so how??
 
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