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Windows Forum / Windows XP / Hardware / July 2005

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Problems with optical disks and with USB 2.0

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Newbie IT Guy - 30 Jul 2005 08:04 GMT
I'm working on a computer running Windows XP Pro SP2.  The system has a
Pentium 4 1.5GHz processor, 512MB 133Mhz SD RAM.  I've installed a USB 2.0
PCI card, a Sony CD/RW-DVD-Rom Drive and a Samsung DVD +/- R/RW drive.  The
computer sees all of these devices OK (in harward profiles).

The problems are:

1)  Although the system sees the drives, I cannot (initially) see anything
on the drives when I use Windows Explorer (i.e., My Computer) to navigate to
them.  Nor will an autoexec CD launch when inserted.  This is true whether I
put in a CD-Rom, CD-R or Music CD.  However, if I re-boot the computer with
the disk in the drive, I can magically see everything after the re-boot.  
But, mysteriously, Media Player (for one) will play a music CD even before a
re-boot!  I suspect there is some form of corruption in the OS, but I can't
tell for sure.  I also do not want to reinstall the OS as it warns me the
current OS is newer than one being installed and I could lose everything!

2)  For some reason, I cannot get the USB 2.0 driver to load on this system.
In other words, although the PCI card is USB 2.0 compliant and (I thought)
MS Windows XP Pro SP2 supported USB 2.0, the card acts as a USB 1.1 device.  
Is this because of the motherboard or the BIOS?  Can anyone explain this to
me?

Any help for these problems would be most appreciated!  Thanks
Terra Prime - 30 Jul 2005 19:16 GMT
> I'm working on a computer running Windows XP Pro SP2.  The system has
> a Pentium 4 1.5GHz processor, 512MB 133Mhz SD RAM.  I've installed a
[quoted text clipped - 15 lines]
> current OS is newer than one being installed and I could lose
> everything!

Try going into the device manager, removing the offending CD drive(s) and
let Windows reinstall the driver for them on reboot. If that does not work,
consider going to the manufacturer's site and downloading the latest
firmware version for the cd drives, and updating the firmware. You may also
want to consider checking for a BIOS update as well.

> 2)  For some reason, I cannot get the USB 2.0 driver to load on this
> system. In other words, although the PCI card is USB 2.0 compliant
> and (I thought) MS Windows XP Pro SP2 supported USB 2.0, the card
> acts as a USB 1.1 device. Is this because of the motherboard or the
> BIOS?  Can anyone explain this to me?

If your BIOS does not support USB 2.0, you can put as many USB 2.0 cards as
you can, and the system will still think they are USB 1.1. Again like above,
try updating your BIOS, and if you are lucky, it may enable USB 2.0 support.

> Any help for these problems would be most appreciated!  Thanks

You're welcome.
 
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