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Windows Forum / Windows XP / Hardware / December 2005

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USB / HID Service not Starting

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Andrew Tucker - 20 Dec 2005 02:54 GMT
Hi,
After some recent updates to Windows XP, I am finding that the USB
controllers on my motherboard are not working. Please note that when I first
finished the installation of XP, all was fine.

Now, when the computer is booted up, it fails I believe to start the Human
Interface Device Service, and I notice a single bang (exclamation mark) next
to the root USB Hub Controller. If I then go into Device Manager, remove this
device, and then re-add it, all works fine.

Please note that this has also happened at my work on approximately 50-100
new laptop computer. The same Messages are not displayed, however, if the
client installs a USB memory stick, soon as the stick is picked up, it drops
out. In many cases, you cannot even get enough time to format the drive even!

I believe that a recent Microsoft Hotfix may have caused this problem, and I
have contacted Microsoft directly, to no avail. This simly HAS to be a
Microsoft issue, as in my workplace it has affected so many computers, and my
newest box at home is RADICALLY different to what I use here at work.

I can give this about another week, but I need my USB devices, and I'm not
relishing having to shift 60 gigabytes of my data to do a reinstall of
windows XP.

Thanks all.
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Many thanks,

Andrew.

David Vair - 20 Dec 2005 06:18 GMT
Try a system restore back to a time period when there was no issues, then add updates 1 by 1 to find
the one the update that is causing you problems.
Signature

Dave Vair
CNE, CNA, MCP, A+, N+

> Hi,
> After some recent updates to Windows XP, I am finding that the USB
[quoted text clipped - 21 lines]
>
> Thanks all.
Josh Moore - 20 Dec 2005 16:35 GMT
I have no usb driver or a system speaker driver installed on my computer
after having it worked on and I do not know how to install them or where to
go to get them to install. My system restore will not go back far enough to
help.

> Try a system restore back to a time period when there was no issues, then add updates 1 by 1 to find
> the one the update that is causing you problems.
[quoted text clipped - 23 lines]
> >
> > Thanks all.
 
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