unusual error message installing memtest86

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news.microsoft.com - 23 Oct 2006 14:30 GMT

I am getting an unusual error message Installing memtest86: It starts
writing the A drive and then tells me c:\windows\system32\cmd.exe (which is
obviously running) followed by c:\progra~1\symantec\s32evnt1.dll. An
installable virtual device driver failed dll initialisation and asks me if I
want to choose close to terminate the application (or ignore).

As I haven't got any Symantec programs loaded or running, I am wondering
what error there is in my registry making it think that I have and/or how I
can get rid of this or is something running in SERVICES which I should get
rid of?

(Obviously I am pressing IGNORE and memtest then runs for three or four
seconds.)

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Malke - 23 Oct 2006 15:13 GMT

> I am getting an unusual error message Installing memtest86: It starts
> writing the A drive and then tells me c:\windows\system32\cmd.exe
[quoted text clipped - 10 lines]
> (Obviously I am pressing IGNORE and memtest then runs for three or
> four seconds.)

You don't install Memtest86+. You download either the precompiled binary
for Windows and use it to create a floppy boot disk OR the .iso to
create a bootable cd (with third-party burning software) from
www.memtest.org. Then you boot with the media you created and
Memtest86+ will automatically run. You can remove the bootable media at
that point.

Malke

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Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

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news.microsoft.com - 23 Oct 2006 18:44 GMT

> You don't install Memtest86+. You download either the precompiled binary
> for Windows and use it to create a floppy boot disk

Yes, that is what I am doing when I get the symantec error message

OR the .iso to

> create a bootable cd (with third-party burning software) from
> www.memtest.org. Then you boot with the media you created and
> Memtest86+ will automatically run. You can remove the bootable media at
> that point.
>
> Malke

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Malke - 23 Oct 2006 22:29 GMT

>> You don't install Memtest86+. You download either the precompiled
>> binary for Windows and use it to create a floppy boot disk
>
> Yes, that is what I am doing when I get the symantec error message

I have no idea what's wrong. In all the many years that I've been using
Memtest86 and Memtest86+, creating both floppies and bootable cd's,
I've never seen that. Of course, I don't have any Symantec products
either. Either download the bootable .iso for the cd or make a bootable
floppy on another machine.

Malke

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Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

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news.microsoft.com - 24 Oct 2006 03:05 GMT

It made the floppy from that process as I mentioned: I was wondering what
caused the error message and how I could get rid of it

>>> You don't install Memtest86+. You download either the precompiled
>>> binary for Windows and use it to create a floppy boot disk
[quoted text clipped - 8 lines]
>
> Malke

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Malke - 24 Oct 2006 03:11 GMT

> It made the floppy from that process as I mentioned: I was wondering
> what caused the error message and how I could get rid of it

Sorry, but I don't know. I suppose you could ask Symantec but if it
doesn't happen when you run cmd normally, I wouldn't worry about it.

Sorry that I couldn't help you.

Malke

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Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

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Yves Leclerc - 24 Oct 2006 16:43 GMT

Did you ever have a Symantec product installed on this PC, like Norton
Anti-Virus or Internet Security? If yes, then the uninstall process is
usually "flawed" and leaves "left-overs" on your PC. Look on Symantec's web
site for the enhance Symantec removal instructions / tool.

>I am getting an unusual error message Installing memtest86: It starts
>writing the A drive and then tells me c:\windows\system32\cmd.exe (which is
[quoted text clipped - 9 lines]
>(Obviously I am pressing IGNORE and memtest then runs for three or four
>seconds.)

--
---

Y.

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news.microsoft.com - 25 Oct 2006 14:40 GMT

> Did you ever have a Symantec product installed on this PC, like Norton
> Anti-Virus or Internet Security?

Actually no, but I did have it on some earlier computer and used PC
Relocator: It is a great program for relocating your system from one
computer to another; but it does some pretty weird things when relocating
whatever it relocates. (I had run the removal tools on that computer before
relocation!)

It does relocate some things which don't really need relocating, such as the
old computer name and processes like this sym event one!

If yes, then the uninstall process is

> usually "flawed" and leaves "left-overs" on your PC. Look on Symantec's
> web
> site for the enhance Symantec removal instructions / tool.

Yes, I kinda knew that and have in the past had to run them but they don't
really work either: THey now give the error message "you are running the
removal tool for the wrong product" if you have run the removal tool once
before and there is a catch-all removal product which also doesnt work. I
dont really mind all of this as Malke says, but there is some nagging doubt
that some symantec process (or as they seem to call it, event) IS still
running which leads to the worry with Symantec and McAfee, how much in the
way of resources is it using? A sort of 'how much better would my computer
run if it wasnt event-ing?'

>>I am getting an unusual error message Installing memtest86: It starts
>>writing the A drive and then tells me c:\windows\system32\cmd.exe (which
[quoted text clipped - 17 lines]
>
> Y.

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