Dell Laptop Problems Please Help!

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mcnicki08 - 13 Jan 2007 22:42 GMT

So I have a dell laptop... And i droped it and the screen shatered. So i
brought a new screen online and hooked it up simple right? Yeah well
everything was working good then maybe a week or two later my USB ports
stoped working, then my sound went. All i get is some crazy beeps here
and there... Is there any hope? PLEASE HELP!

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mcnicki08

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Malke - 13 Jan 2007 23:38 GMT

> So I have a dell laptop... And i droped it and the screen shatered. So i
> brought a new screen online and hooked it up simple right? Yeah well
> everything was working good then maybe a week or two later my USB ports
> stoped working, then my sound went. All i get is some crazy beeps here
> and there... Is there any hope? PLEASE HELP!

You broke your laptop. It is way more than just the screen. If it is under
warranty and you were smart enough to purchase the extended accidental
warranty, contact Dell tech support for repair/replacement. If the machine
is no longer under warranty, replace it.

Malke

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Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

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mcnicki08 - 14 Jan 2007 02:04 GMT

Malke Wrote:

> -
>
[quoted text clipped - 15 lines]
>
> Malke

Yeah so I asked for advise! Not for you to criticize me! Thanks for the
Einstein info.

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mcnicki08

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Malke - 14 Jan 2007 04:29 GMT

> Yeah so I asked for advise! Not for you to criticize me! Thanks for the
> Einstein info.

I'm sorry you didn't like the answer and interpreted it as criticism. It
wasn't sarcastic in the least; it was a simple and practical answer. You
dropped your laptop and you broke it, damaging more than just the screen.
The motherboard has been damaged and is not reparable. Either get it fixed
under your warranty or buy a new laptop. End of story.

Malke

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Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

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sgopus - 16 Jan 2007 02:35 GMT

You're way too sensitive dude, it was a simple answer given directly.
Malke can't help it if you feel guilty for breaking your pc.

> Malke Wrote:
> > -
[quoted text clipped - 19 lines]
> Yeah so I asked for advise! Not for you to criticize me! Thanks for the
> Einstein info.

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Paul - 14 Jan 2007 03:26 GMT

Laptops are expensive to repair. And it is because of the custom
nature of the things (they can charge what they want, for a
replacement). Your symptoms sound like something on the motherboard
got cracked in the fall. USB and sound, share the Southbridge chip,
and it could be that the connections underneath the Southbridge got
broken. (The PCB underneath ball grid array chips cannot take a lot of
flexing, and any heavy objects inside the laptop, will press hard on the
motherboard, when the laptop is dropped.)

If you want to fix it yourself, you'd have to find a replacement
motherboard. I'm sure Dell makes a hefty profit on such things.

You may find, that disassembling and reassembling, may temporarily
restore operation. But if solder joints are cracked, all it takes
is a bit of flexing of the laptop casing, to open the connections
again. So if you are determined to fix it, no matter how much it
costs, then replacing the motherboard is the next step.

Not many laptops are designed with the real world in mind. The chassis
are weak and flexible. But there are some exceptions.

http://www.panasonic.com/business/toughbook/fully-rugged.asp

Paul

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