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Tatiana24 - 28 Apr 2008 22:23 GMT

> Hello everyone
> I am having trouble installing the zune software 2.3 from the web site and
> from the cd... i keep getting an error saying "remove drive" has finished
> with result code 0x80004005 ... i have tryed everything from downloading
> the
> zune package from the download.microsoft site to deleting everything and
> reinstalling but no luck... i think it has to do with the driver wdf01000
> please please help!!!!!!!! Thanks

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Tom [Pepper] Willett - 28 Apr 2008 22:35 GMT

http://www.zune.net/en-US/support

:> Hello everyone
: > I am having trouble installing the zune software 2.3 from the web site and
[quoted text clipped - 4 lines]
: > reinstalling but no luck... i think it has to do with the driver wdf01000
: > please please help!!!!!!!! Thanks

Reply to this Message

Gerry - 28 Apr 2008 23:53 GMT

What version of Zune is installed?

Are all Net framework updates installed?

Can you please post a copy of the Error from Event Viewer.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

Signature

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

>> Hello everyone
>> I am having trouble installing the zune software 2.3 from the web
[quoted text clipped - 4 lines]
>> and reinstalling but no luck... i think it has to do with the driver
>> wdf01000 please please help!!!!!!!! Thanks

Reply to this Message