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Windows Forum / Windows XP / Hardware / May 2008MS Wireless Notebook Optical Mouse 4000 Problem ????
I have the MS 4000 mouse and all of a sudden it started acting irradicately and doing it's own thing. So I followed MS's info on deinstalling and reinstalling the software. Didn't work ! It seems to scroll both vertically & horizontaly when moving the mouse. Hard to keep track of where I'm at on a page. Orginally it just scrolled vertically. When highlighting a sentence to copy, it won't let me go directly to a right click/copy, it makes me click the mouse before I can go to the right click??? Same for when I try to do a drag & drop in my email, I have to do a click before I can drop it. Help Please ! Check / replace battery How long do you have this mouse? I have a "previous level" of MS wireless laptop mouse that the left mouse button "switch" became defective. I call MS replacement part telephone number and with the unit's warranty, they shipped me a new mouse. I even did not have to return the "dead" mouse. >I have the MS 4000 mouse and all of a sudden it started >acting irradicately and doing it's own thing. So I followed [quoted text clipped - 7 lines] >when I try to do a drag & drop in my email, I have to do >a click before I can drop it. Help Please ! Less than a year. It was replacement for the 3000 that quit working. Thought the replacement would be better quality. Do you happen to have the replacement number ? I didn't save it. Thanks ! Check / replace battery How long do you have this mouse? I have a "previous level" of MS wireless laptop mouse that the left mouse button "switch" became defective. I call MS replacement part telephone number and with the unit's warranty, they shipped me a new mouse. I even did not have to return the "dead" mouse. On 14/05/2008 "Bubey" <catlov@earthlink.net> wrote: >I have the MS 4000 mouse and all of a sudden it started >acting irradicately and doing it's own thing. So I followed [quoted text clipped - 7 lines] >when I try to do a drag & drop in my email, I have to do >a click before I can drop it. Help Please ! Found it finally. Here's the info in case someone else needs it............Contact the Microsoft Supplemental Parts team as follows: • United States: (800) 360-7561, Mon through Fri, 5am. to 7pm. PT. • Canada: (800) 933-4750, Mon through Fri, 5am to 7pm. PT. TTY customers: Contact Microsoft at (800) 718-1599, Mon through Fri, 5am to 7pm. PT. Less than a year. It was replacement for the 3000 that quit working. Thought the replacement would be better quality. Do you happen to have the replacement number ? I didn't save it. Thanks ! Check / replace battery How long do you have this mouse? I have a "previous level" of MS wireless laptop mouse that the left mouse button "switch" became defective. I call MS replacement part telephone number and with the unit's warranty, they shipped me a new mouse. I even did not have to return the "dead" mouse. >I have the MS 4000 mouse and all of a sudden it started >acting irradicately and doing it's own thing. So I followed [quoted text clipped - 7 lines] >when I try to do a drag & drop in my email, I have to do >a click before I can drop it. Help Please ! |
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