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Windows Forum / Windows XP / Windows Messenger / August 2003Please Help Jonathon
This problem has been causing me pain for weeks, msn messenger 6 installs fine, runs in the background fine, when i go to maximise a conversation window, or open a new conversation window or sometimes a minute or 2 after I have opened a conversation window my computer completely freezes I cant use ctrl alt delete or shut down or anything all i can do is reset my computer and have to go through scandisk etc. I formatted my hard drive and installed msn messenger 6 and Windows XP Professional only and it still freezes, msn messenger 5 works fine without any problems, the machine has never frozen until msn messenger 6 was installed, the computer is a pentium II 300 MHz with 192 Mb RAM 20GB harddrive NTFS file system (msn messenger freezes when file system was fat 32 as well) and i have all the updates including service pack 1 and internet explorer 6 service pack 1, the version of msn messenger 6 I have is 6.0.602 which is the final release, graphics card ATI 3D Rage LT Pro with signed windows xp driver, directx 9b. I have checked event viewer and there are no error messages displayed, the machine has the latest bios update my computers data and time are synchronised with the windows time server. I have done work as a computer technician and I cant work it out, any help at all from anyone or help from Jonathon Kay would be very much appreciated. That is a tough one. You have the bare minimum processor specs for Windows XP and the recommended for MSN Messenger 6 is 500mhz. There could be other issues. If you have Norton AV 2003, disable the MSN Messenger setting. (check a few threads back) I have also heard about issues with DirecX updates on older systems, so you may want to check into that issue as well. Hope this helps Dennis D. Federwitz Network Administrator Dairyman's State Bank dfederwitz@dsbank.com > This problem has been causing me pain for weeks, msn > messenger 6 installs fine, runs in the background fine, [quoted text clipped - 21 lines] > it out, any help at all from anyone or help from Jonathon > Kay would be very much appreciated. Thanks for your opinion I actually have norton antivirus 2002, I realize my machine barely has the requirements for msn messenger 6 however I have managed to get msn messenger 6 to run fine on an old mates pentium I 200 MHz 32 Mb RAM 2 GB Hardrive machine with windows 98 second edition. Regarding direct x, msn messenger still froze before I updated direct X, so I am still lost as to what it could be, I thought if I formatted my computer that it would run ok but the problem is no better, any further ideas would be great, as someone who has fixed others computers this problem is a real tough one. >-----Original Message----- >That is a tough one. You have the bare minimum processor specs for [quoted text clipped - 38 lines] > >. Hi Marcus, My ancient laptop runs MSN Messenger 6 fine, "requirements" for Windows-based applications nowadays really aren't requirements (with the exception of games) as Windows can handle just about anything you can throw at it [albeit slowly]. ____________________________________________ Jonathan Kay Windows MVP, Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com > Thanks for your opinion I actually have norton antivirus > 2002, I realize my machine barely has the requirements [quoted text clipped - 68 lines] > > > >. |
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