Error Messenger Service

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Lu - 27 Feb 2006 03:06 GMT

I have been receiving a error message from Messenger Service, it is like a
pop up. And it states my windows all have a virus infection and I should go
to patchupdate.info. Is this valid or is it a virus we just installed a new
hard drive and reinstalled our windows. how can we have a virus on them if
Mcafee is stating we are fine? Here is the pop up
Now is says stop windows requires immediate attention.
the registry is corrupt and had errors.
patching the errors is required to prevent damage to files.
go to windowsxpcleaner.com and down load the registry cleaner. Do I do this??

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Jonathan Kay [MVP] - 27 Feb 2006 20:19 GMT

Greetings Lu,

It's spam. This service should actually be turned off by default when installing Service
Pack 2 of XP, I'd suggest installing that immediately as opposed to some rogue "cleanup"
program:
http://windowsupdate.microsoft.com

However, as a temporary solution before you install SP2, you can just turn off the Messenger
Service. To do so, click Start, then Run, enter "services.msc" and click OK. Scroll down to
"Messenger", select it, right-click and then choose Properties. Under startup type, choose
'Disabled' and then choose the 'Stop' button. After the service is stopped, click OK.
Nothing in Windows or any real third-party applications should be effected by this.

You could also turn on the Windows XP Firewall to kill these as well (SP2 will also turn it
on).

Signature

Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

>I have been receiving a error message from Messenger Service, it is like a
> pop up. And it states my windows all have a virus infection and I should go
[quoted text clipped - 5 lines]
> patching the errors is required to prevent damage to files.
> go to windowsxpcleaner.com and down load the registry cleaner. Do I do this??

Reply to this Message

Lu - 27 Feb 2006 22:27 GMT

I did what you said and hopefully that will be the end of it. thanks Lu

> Greetings Lu,
>
[quoted text clipped - 21 lines]
> > patching the errors is required to prevent damage to files.
> > go to windowsxpcleaner.com and down load the registry cleaner. Do I do this??

Reply to this Message

Jonathan Kay [MVP] - 01 Mar 2006 07:37 GMT

Hi Lu,

You're very welcome :)

Signature

>I did what you said and hopefully that will be the end of it. thanks Lu
>
[quoted text clipped - 27 lines]
>> > patching the errors is required to prevent damage to files.
>> > go to windowsxpcleaner.com and down load the registry cleaner. Do I do this??

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Wenguy - 18 Mar 2006 17:08 GMT

Dear Jonathan kay,

Same issue happen to me!

If my OS is Windows 2000 and I install neither MSN Messenger nor Windows
Messenger, what shall I do?

Please help. Thank you,

Wenguy

> Hi Lu,
>
[quoted text clipped - 31 lines]
> >> > patching the errors is required to prevent damage to files.
> >> > go to windowsxpcleaner.com and down load the registry cleaner. Do I do this??

Reply to this Message

Jonathan Kay [MVP] - 21 Mar 2006 20:01 GMT

Hi,

Follow my instructions to turn off the service and you should be fine, it's the same in
Win2k.

Signature

Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

> Dear Jonathan kay,
>
[quoted text clipped - 46 lines]
>> >> > patching the errors is required to prevent damage to files.
>> >> > go to windowsxpcleaner.com and down load the registry cleaner. Do I do this??

Reply to this Message

Wenguy - 27 Mar 2006 15:20 GMT

Hi Jonathan Kay,

I have followed your instruction. thank you.

Wenguy

> Hi,
>
[quoted text clipped - 51 lines]
> >> >> > patching the errors is required to prevent damage to files.
> >> >> > go to windowsxpcleaner.com and down load the registry cleaner. Do I do this??

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philr - 24 Jul 2007 19:54 GMT

> You could also turn on the Windows XP Firewall to kill these as well (SP2

will also turn it on).

I realize I'm responding to a post from 18 months ago.

If I have a router (NetGear) should I still turn on the FireWall in XP (I'm
using XP PRO SP1)?

I was told the router is a firewall and turning on the Windows Firewall
would disable the network.

Reply to this Message

Jonathan Kay [MVP] - 24 Jul 2007 22:25 GMT

Greetings,

If you have a router, you don't technically need to turn on the firewall as long as you're
not in the DMZ of the router (aka forwarding all ports to your PC) or forwarding any specific
ports that can be exploited.

The Windows Firewall blocks only incoming connections only, it will not "disable the network"
in general. However, it will block incoming local connections by default, like file sharing
with other computers behind your router. You can however, configure it to allow file
sharing.

I would also suggest you upgrade to SP2, but I assume you have some specific reasons you're
not.

Signature

Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--

>> You could also turn on the Windows XP Firewall to kill these as well (SP2
> will also turn it on).
[quoted text clipped - 6 lines]
> I was told the router is a firewall and turning on the Windows Firewall
> would disable the network.

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philr - 25 Jul 2007 01:06 GMT

Thank you for responding so quicky Jonathan, I appreciate you answer.

> I would also suggest you upgrade to SP2, but I assume you have some specific reasons you're not.

Over the years I've tried on several occasions to go through automatic
update and also visited the MS Update page to load SP2. When my computer goes
through the search it legitimately told/tells me I need to install the
updates (I think I'm 85 behind now). When I continue the program says it
couldn't update for some technical reason. I contacted Dell but they never
helped. I have a legit Windows copy but updating never worked. (I said yes to
all Active X and all other questions.)

I even wrote to MS (before this forum became as user friendly) and told them
my issues. They came back and said I needed to make changes in the registry
but I'm too scared to do that. Since then I have sat at my computer behind my
router/firewall fat, dumb, and stupid and thinking I really need to fix this
one day. (I have 3 other Dell computers on the router but they all came with
SP2.)

I recently had to revisit my old work account and reconnect to their VPN
then almost immediately I was getting the same Error Messenger missives that
attacked the person wrote worte the original message on this thread telling
me I had Critical Registry Problems......

I would be happy to upgrade with some hand holding. Is this the right forum
for this?

Also, I set my router some time ago and now can't find my password to change
the settings, including the file sharing.

Thanks,
philr

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