Error 80004005

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Tom - 25 Aug 2006 11:16 GMT

Please help me - when i try to sign in i get a mesage come up and this error
code

Signature

Thanks

Reply to this Message

Jonathan Kay [MVP] - 26 Aug 2006 21:49 GMT

Greetings,

This error code means your contact store has been corrupted.

To attempt to fix, close down Messenger if it's running, click Start, then Run, and type the
following:
%userprofile%\contacts
and click OK.

If nothing appears in the folder, click the Tools menu, then Options, then View tab, click
'Show hidden files or folders' and click OK. Once you are able to see the folders,
right-click the one that corresponds to your Passport and choose Delete.

Next, click Start, then Run, and type the following:
%userprofile%\Local Settings\Application Data\Microsoft\Windows Live Contacts

Then remove the corresponding folder again in this folder.

Next, download the latest version of Windows Live Messenger where this problem is corrected:
http://microsoft.com/downloads/details.aspx?FamilyID=e010f88f-8574-4562-af6d-48d
d23026b9d

Signature

Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

> Please help me - when i try to sign in i get a mesage come up and this error
> code

Reply to this Message