I am running XP Home SP2 with MSN Messenger 7.5.
Do I need XO Pro ?
Need to initiate Remote Assistance.
Should I upgrade to MSN Live ?
Greetings,
Nope, Home is fine. But you need Windows Messenger installed (just having MSN Messenger or
Windows Live Messenger is not good enough). You can find Windows Messenger here:
http://microsoft.com/downloads/details.aspx?FamilyID=a8d9eb73-5f8c-4b9a-940f-915
7a3b3d774
Keep in mind it just has to be installed, then you can use Remote Assistance in 7.5 as per
normal.

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Jonathan Kay
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I am running XP Home SP2 with MSN Messenger 7.5.
Do I need XO Pro ?
Need to initiate Remote Assistance.
Should I upgrade to MSN Live ?
Ian - 28 Sep 2006 09:05 GMT
You could also take a look at VNC. It's slightly slower, but a lot more
dependable. If you take this route then do install the Mirage driver on the
controlled machine, it makes a big difference to performance.
The problem I find with Remote Assistance is its dependencies - if certain
services aren't installed and running (services which ostensibly have no
connection whatsoever with it!) then it just won't work.