opening msg changes display 32 bit to 8 bit

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fred - 22 Aug 2007 17:16 GMT

hp a1110n ,, opening windows live .... display changes from 32 bit to 8 bit.
result poor quality display .. can be changed back to 32 bit.

reloaded messenger 8.1 .. video drivers.. no other applications cause this
effect
win xp sp2 64 mb ram intel video nod32 anti-virus zone alarm

any suggestions ?

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Jonathan Kay [MVP] - 23 Aug 2007 08:19 GMT

Greetings Fred,

This problem can usually occur when Messenger it set into compatibility mode. To check,
click Start, then Run, type "%programfiles%\MSN Messenger" and click OK. Right click on
msnmsgr, choose Properties and then click the Compatibility tab. Make sure nothing is
checked and then click OK.

Then try running Messenger again.

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Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
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> hp a1110n ,, opening windows live .... display changes from 32 bit to 8 bit.
> result poor quality display .. can be changed back to 32 bit.
[quoted text clipped - 4 lines]
>
> any suggestions ?

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fred - 23 Aug 2007 16:22 GMT

> Greetings Fred,
>
[quoted text clipped - 15 lines]
>
> thanks .. solved problem thank you fred

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Jonathan Kay [MVP] - 23 Aug 2007 21:03 GMT

Glad to hear it :)

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>> thanks .. solved problem thank you fred

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