Greetings,
This is really up to you. People can abuse instant messaging very easily (but then again,
they can abuse e-mail, and the web too).
I'll let Microsoft marketing answer the rest:
http://office.microsoft.com/en-us/communicationsserver/FX101729111033.aspx
http://office.microsoft.com/en-us/communicator/default.aspx

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Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
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> Should IM/Messanger be used in a corporate environment? What advantages does
> it offer to organizations already overburdened by too much email and other
> immediate communication mediums?