Why is it still running?

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Matt - 29 Sep 2003 02:10 GMT

This is really starting to annoy me. Not only have I
unchecked all the boxes for automatically connecting, or
starting when windows starts from Windows Messenger, but
I have also uninstalled the program, and .NET framework,
and yet it still exists. People are still sending me
messages. The icon isn't even in my tray. Everytime it
happens, I have to go into task manager and end msmsgs.
What the heck is wrong with this? I'd much rather use Msn
Messenger anyway.

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Jonathan Kay [MVP] - 29 Sep 2003 04:39 GMT

Greetings Matt,

Do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging scanning"
feature to Norton Antivirus 2003, which can conflict with Messenger and cause this behavior.
To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in the System
Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options, then
Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

> This is really starting to annoy me. Not only have I
> unchecked all the boxes for automatically connecting, or
[quoted text clipped - 5 lines]
> What the heck is wrong with this? I'd much rather use Msn
> Messenger anyway.

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RobertVA - 29 Sep 2003 19:36 GMT

You may be getting Window Messenger alerts which are NOT related to either
the Windows or MSN instant messenger clients. Disable the Messenger service
in administrative tools.

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