Dear Jonathan,

I'd appreciate you revisiting our previous thread :

http://groups.google.co.uk/groups?hl=en&lr=&ie=UTF-8&oe=UTF-8&threadm=bpfdkk%24k
v6%241%248302bc10%40news.demon.co.uk&rnum=1&prev=/groups%3Fhl%3Den%26ie%3DUTF-8%
26oe%3DUTF-8%26q%3D%2522Dear%2BJonathan%2BKay%2B-%2BMSN%2BMessenger%2BVoice%2BDo
es%2BNot%2BWork!%2522%26sa%3DN%26tab%3Dwg%26meta%3D

In essence:

- Loads of people with UPNP routers seem to have problems making voice work
with MSN Messenger 6.1

- My tests suggest that it is not necessary to install the UPNP / IGD
Windows XP components as my Solwise 715 UPNP router seems able to open ports
for MSN Messenger video just fine, and indeed, is opening 4 ports in
response to attempting (but failing at) an MSN Voice conversation.  If the
router is opening the ports already, why do I need the UPNP stuff in WinXP?
(Either with or without the UPNP stuff it doesn't work - suggesting
installing it is a route I have already explored exhausively to no benefit!)

- Most of us are already doing the stuff you recommend - no firewall, seeing
that MSN Messenger thinks its going through a UPNP router on the Connections
tab etc..

Personally I think it's about time someone at Microsoft started treating the
problems people are having with this software more seriously.  As so many
people are having the problem, surely it should be recognised as a problem
and cannot be too difficult to replicate in your testing labs?  Blame the
router?  Well, I concede it is possible, but there aren't that many UPNP
router makers out there - why not work with one to see who's 'fault' it is
and publish the findings?  My feeling is that there is more that the
software could do to work better.  After all, most people who say they have
big problems with MSN Messenger say that Yahoo Messenger works just fine.
As it does for me.

So why is that, Jonathan?  Here's a chance to get some good PR for Microsoft
for a change - why not take it?  MSN Messenger has the potential to be the
best Messenger around, but only if it works properly.  Please fix it, eh!

Cheers,

Pete
-------------------------------------------
Peter Boulton,
Data Perceptions,
Creator of the Web Update Wizard - add update over the web to your software
with 1 line of code!

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