Too (Two) Many Messengers Installed

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Dale - 08 Dec 2003 13:41 GMT

I was prompted to install MSN Messenger yesterday and did.
Now I have Windows Messenger and MSN Messenger both trying
to signal me when I log on and I have two icons on the
task bar. I tried to removeMSN Messenger but it has no
entry in Add/Remove Programs.
(XPHome, Hotmail member but not MSN supscriber)

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Joel Estes - 08 Dec 2003 14:02 GMT

Click on the Windows Messenger and then click the Tools/Preferences and un
check the sign in.

Joel

> I was prompted to install MSN Messenger yesterday and did.
> Now I have Windows Messenger and MSN Messenger both trying
> to signal me when I log on and I have two icons on the
> task bar. I tried to removeMSN Messenger but it has no
> entry in Add/Remove Programs.
> (XPHome, Hotmail member but not MSN supscriber)

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Jonathan Kay [MVP] - 08 Dec 2003 17:36 GMT

Greetings Dale,

You can remove Windows Messenger, but if you do, you will be preventing Remote Assistance,
Whiteboard, Application Sharing and any other applications that utilize Messenger from
working (or loading without problems). You can just disable Windows Messenger by opening it
up, click Tools, Options, Preferences tab and unchecking 'Run this Program when Windows
starts' or 'Run Windows Messenger when Windows starts' (depending on version). As well, you
can disable it further by going to Start, Control Panel, Add or Remove Programs, Add/Remove
Windows Components on the left, uncheck Windows Messenger in the components list and click
Next >. Note: this is only available if you've installed Windows XP Service Pack 1 -- if you
haven't, visit http://windowsupdate.microsoft.com. This won't remove Windows Messenger, but
it will let it stay out of your way

Besides the drawbacks above however, if you really want to remove it completely, for Windows
Messenger 4.7, close down Messenger if it's running (right click the messenger icon in the
notification area/system tray and click close). Then click the start button, then click Run
and type in (copy-paste if you like):
RunDll32 advpack.dll,LaunchINFSection %windir%\INF\msmsgs.inf,BLC.Remove

Then click OK.
Messenger will then be uninstalled. For more detailed instructions and screenshots, go to,
http://messenger.jonathankay.com/problem.aspx?ID=7

For Windows Messenger 5, close down Messenger if it's running (right click the messenger icon
in the notification area/system tray and click close). Then click the start button, then
click Run and type in (copy-paste if you like):
msiexec.exe /x {ABEB838C-A1A7-4C5D-B7E1-8B4314B10138}
and then click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

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Dale - 08 Dec 2003 20:06 GMT

Responders please read carefully my original posting: I
NOW HAVE 4.7 AND 6.1 installed. 4.7 does not appear on my
list of programs that can be removed. 6.1 does. Both
programs are fighting each other. Each time I log on I get
the message that I have signed on with another computer
after with 4.7 and then I get signed on with 6.1.

>-----Original Message-----
>Greetings Dale,
[quoted text clipped - 40 lines]
>
>.

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Dale - 09 Dec 2003 01:59 GMT

I solved the problem by a system revert to the checkpoint
just before MS Messenger 6.1 was installed. 4.7 continues
to work normally.

>-----Original Message-----
>I was prompted to install MSN Messenger yesterday and did.
[quoted text clipped - 4 lines]
>(XPHome, Hotmail member but not MSN supscriber)
>.

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Jonathan Kay [MVP] - 09 Dec 2003 20:05 GMT

Hi Dale,

Thanks for the feedback.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

> I solved the problem by a system revert to the checkpoint
> just before MS Messenger 6.1 was installed. 4.7 continues
[quoted text clipped - 10 lines]
> >(XPHome, Hotmail member but not MSN supscriber)
> >.

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MarkD - 29 Dec 2003 23:46 GMT

Sounds like a strange solution though. Is there a "normal" way to reconcile this? One thing I was going to try is to uninstall msn messenger and then reinstall it.

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Jonathan Kay [MVP] - 29 Dec 2003 23:50 GMT

Hi Mark,

That won't do anything, you'll be left with what you have now.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

> Sounds like a strange solution though. Is there a "normal" way to reconcile this? One thing I was going to try is to uninstall msn messenger and then reinstall it.

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