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Windows Forum / Windows XP / Windows Messenger / March 2004

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MSN Messenger Voice Problems

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Rick - 25 Mar 2004 05:21 GMT
Prior to installing a new wireless Linksys router I had no problems
communicating with both video and voice using camera mic.  I can no longer
get my voice to work nor can I hear the other person.  However, I still have
video and we can both see each other.  I previously had a non-wireless
Linksys router.  I've tried using a direct cable connection from the router
without the wireless card, I've turned off QoS Packet Scheduler and nothing
seems to work.  I am using MSN Messenger ver.6.1.0211.  The Audio Tuning
Wizard seems to work with the built in camera microphone, I can record my
voice with other programs.

I've searched through the postings, but no luck...does anyone have any
suggestions...this is really frustrating
Much appreciated...

Rick
Mark Hughs - 25 Mar 2004 07:10 GMT
I have the exactly same problem using Windows 2k on one
machine and xp on the other both using a logitech webcam
and on a dlink router.  I would appreciate any ideas also.
Patrick G. - 25 Mar 2004 20:58 GMT
I have exacly the same problem. I'm using a linksys
BEFSR81-CA and was able to have voice/sound in earlier
version.  Since 6.1,  I get video only and that's all - I
tested it on Win98, Win2K and XP - same symptoms.  When I
test for video/sound/speaker in the TOOL menu of 6.1
version ... everything is working.  For my router, there
was instructions if we wanted to use Messenger we had to
open some ports using the FORWARDING config in the linksys
router - Did not change a thing either and Yes, UPnP is
enabled and QoS is disabled.
DC - 26 Mar 2004 03:17 GMT
Ditto here..using a netgear router. Frustrating to have
the audio problems.

DC

>-----Original Message-----
>I have exacly the same problem. I'm using a linksys
[quoted text clipped - 8 lines]
>enabled and QoS is disabled.
>.
antony - 27 Mar 2004 22:36 GMT
> Ditto here..using a netgear router. Frustrating to have
> the audio problems.
[quoted text clipped - 16 lines]
> >enabled and QoS is disabled.
> >.

try this:

get latest version of direct x and latest firmware for your router -
ensure it is UPnP compatible. MUST DO THIS.
in xp go to add/remove programs.
add/remove windows components.
scroll down to networking services.
ensure box is checked.
go to "details"
ensure "universal plug and play" is checked.

Try again

Make sure others you speak to do this if they have routers.

make sure you are not running windows messenger instead of MSN 6.1.
I did this and got it to work - but some days it did not work at all -
check MSN 6.1 - help - systems status - as well
Jeanette - 31 Mar 2004 18:31 GMT
I have the same problem which started about 2 months ago. Audio/video is successful with home country but  voice is no go with international contacts. Both ends use XP and I have a Dlink router. I wonder if servers are at fault
   
    ----- antony wrote: ----
   
    "DC" <anonymous@discussions.microsoft.com> wrote in message news:<f18201c412d8$8d0afd00$a001280a@phx.gbl>..
    > Ditto here..using a netgear router. Frustrating to have
    > the audio problems
    >> D
    >>>>-----Original Message----
    >>I have exacly the same problem. I'm using a linksys
    >>BEFSR81-CA and was able to have voice/sound in earlier
    >>version.  Since 6.1,  I get video only and that's all -
    >  I
    >>tested it on Win98, Win2K and XP - same symptoms.  When
    >  I
    >>test for video/sound/speaker in the TOOL menu of 6.1
    >>version ... everything is working.  For my router, there
    >>was instructions if we wanted to use Messenger we had to
    >>open some ports using the FORWARDING config in the
    >  linksys
    >>router - Did not change a thing either and Yes, UPnP is
    >>enabled and QoS is disabled.
    >>
    >
    try this
   
    get latest version of direct x and latest firmware for your router
    ensure it is UPnP compatible. MUST DO THIS
    in xp go to add/remove programs
    add/remove windows components
    scroll down to networking services
    ensure box is checked
    go to "details
    ensure "universal plug and play" is checked
   
    Try agai
   
    Make sure others you speak to do this if they have routers
   
    make sure you are not running windows messenger instead of MSN 6.1
    I did this and got it to work - but some days it did not work at all
    check MSN 6.1 - help - systems status - as wel
   
 
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