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Windows Forum / Windows XP / Windows Messenger / March 2004Windows Messenger 5.0 repair fails
I installed Windows Messenger to try to fix a problem I was having with v4.7. Now when I try to view a fax in a Sharepoint Fax directory or try to copy and paste into MS Word 2003, the intaller for Windows Messenger v5.0 loads, fails to install and reverts. The current veriosn of messenger is 5.0 and when I close it and choose repair from the install.exe a get an error "An error occured during the installation of assembly component {874793fc-5f43-496a-8fe7-18c4db9b143d} HRESULT: -2147024864 Please help Carl Greetings Carl, Click Start, then Run, type "eventvwr.msc" and click OK, click Application on the left-side, then look for Error's from the "MsiInstaller" source. The most recent one should be it, assuming you haven't had any other problems with a Windows Installer. Double-click the Error, and look in the Description field for a more accurate description of the problem. If you post this description (there may be multiple errors in the Event Viewer, so post all of them), we may be able to help much more easier. ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com >I installed Windows Messenger to try to fix a problem I was having with v4.7. Now when I >try to view a fax in a Sharepoint Fax directory or try to copy and paste into MS Word 2003, [quoted text clipped - 6 lines] > > Carl I have the same problem as Carl. I get exactly the same error message. I followed your instructions below and get the following (alternating) errors Product: Windows Messenger 5.0 -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2761. The arguments are: , , Product: Windows Messenger 5.0 -- Error 1935. An error occured during the installation of assembly component {874793FC-5F43-496A-8FE7-18C4DB9B143D}. HRESULT: - 2147024864. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.Windows.Networking.RtcDll,type="win32",version=" 5.2.2.1",publicKeyToken="6595b64144ccf1df",processorArchit ecture="x86" Please help me too!! Simon >-----Original Message----- >Greetings Carl, [quoted text clipped - 24 lines] > >. I tried reinstalling office xp pro and, unfortunately, carl's solution didn't work for me. Simon >-----Original Message----- >I have the same problem as Carl. I get exactly the same [quoted text clipped - 64 lines] >> >. Hi Simon, To correct this problem, close all Messenger's currently running (including MSN Messenger 6.x) by right-clicking on their icons in the notification area/system tray and choosing Exit. Then click Start, then Run, type "%windir%\winsxs" and click OK. Right-click the "x86_Microsoft.Windows.Networking.RtcDll_6595b64144ccf1df_5.2.2.1" folder (the name will be longer, the key parts are rtcdll and 5.2.2.1) and Delete it. Then try installing Windows Messenger 5 again. ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com >I have the same problem as Carl. I get exactly the same > error message. I followed your instructions below and get [quoted text clipped - 61 lines] >> >>. Fantastic! worked first time. Thank you! Simon >-----Original Message----- >Hi Simon, [quoted text clipped - 5 lines] > >Right-click the "x86_Microsoft.Windows.Networking.RtcDll_6595b64144ccf 1df_5.2.2.1" folder >(the name will be longer, the key parts are rtcdll and 5.2.2.1) and Delete it. Then try >installing Windows Messenger 5 again. [quoted text clipped - 19 lines] >> 2147024864. assembly interface: IAssemblyCacheItem, >> function: Commit, assembly name: Microsoft.Windows.Networking.RtcDll,type="win32",version=" 5.2.2.1",publicKeyToken="6595b64144ccf1df",processorArchit >> ecture="x86" >> [quoted text clipped - 47 lines] > >. Hi Simon, Glad to hear it =) ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com > Fantastic! worked first time. Thank you! > [quoted text clipped - 102 lines] >> >>. |
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