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Windows Forum / Windows XP / Windows Messenger / September 2004Messenger Signs Out When Delete Contact
Whenever I try to delete a contact Windows Messenger signs me out and a status message "<insert contact name here> cannot be deleted". Has anyone else experienced this? Is there any way to get around it? Many thanks Greetings Steevo, Are you utilizing any sort of router? ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2004 Jonathan Kay. You *must* contact me for redistribution rights. > Whenever I try to delete a contact Windows Messenger signs me out and a > status message "<insert contact name here> cannot be deleted". Has anyone > else experienced this? Is there any way to get around it? > > Many thanks Greetings Steevo, Are you utilizing any sort of router? ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2004 Jonathan Kay. You *must* contact me for redistribution rights. Nope, just got a 56k modem connection. I have the same problem! It's very frustrating. Everywhere I look it's "by design". I thought it was the router, but even after plugging my laptop directly into the ADSL line and without any firewall it still wouldn't let me delete my contacts. >-----Original Message----- >Greetings Steevo, [quoted text clipped - 12 lines] > >. Hi, Disconnecting while removing a contact is not "By Design". If you're using MSN Messenger you might try the following (this doesn't apply to Windows Messenger), firstly shut down Messenger (right-click its icon in the notification area and click Exit), then click Start, then Run, then type: %appdata%\microsoft and click OK. Right-click the MSN Messenger folder and choose Delete. After all this, restart Messenger and see if the problem has been corrected. ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2004 Jonathan Kay. You *must* contact me for redistribution rights. >I have the same problem! It's very frustrating. Everywhere > I look it's "by design". [quoted text clipped - 23 lines] >> >>. Hi, Disconnecting while removing a contact is not "By Design". If you're using MSN Messenger you might try the following (this doesn't apply to Windows Messenger), firstly shut down Messenger (right-click its icon in the notification area and click Exit), then click Start, then Run, then type: %appdata%\microsoft and click OK. Right-click the MSN Messenger folder and choose Delete. After all this, restart Messenger and see if the problem has been corrected. ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2004 Jonathan Kay. You *must* contact me for redistribution rights. Thanks for that - you don't happen to have any suggestions for Win Messenger do you? Would reinstalling help or is it service glitch not a software problem? Many thanks Thanks for that - you don't happen to have any suggestions for Win Messenger do you? Would reinstalling help or is it service glitch not a software problem? Many thanks Just tried doing a repair installation of Win Messenger and problem now fixed. Our anonymous friend might also wish to try this as well! Hi Steevo, Yeah, I was about to suggest that you remove the contact cache within Windows Messenger (forgot to add that to my original post), the repair probably fixed this on its own for you. ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2004 Jonathan Kay. You *must* contact me for redistribution rights. > Thanks for that - you don't happen to have any suggestions for Win Messenger > do you? Would reinstalling help or is it service glitch not a software [quoted text clipped - 4 lines] > Just tried doing a repair installation of Win Messenger and problem now > fixed. Our anonymous friend might also wish to try this as well! Hi Steevo, Yeah, I was about to suggest that you remove the contact cache within Windows Messenger (forgot to add that to my original post), the repair probably fixed this on its own for you. ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2004 Jonathan Kay. You *must* contact me for redistribution rights. Jonathan, Thanks once again for all your help, very much appreciated! Hi Steevo, No problem; let us know if you have any other issues. ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2004 Jonathan Kay. You *must* contact me for redistribution rights. > Hi Steevo, > [quoted text clipped - 14 lines] > > Thanks once again for all your help, very much appreciated! Hi Steevo, No problem; let us know if you have any other issues. ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2004 Jonathan Kay. You *must* contact me for redistribution rights. Well, you certainly were a lot more help than the Microsoft support personnel. Having explained the problem to them I have just received the following email from Marion, Messenger Support: <quote> I understand that when you try to delete a contact on Windows Messenger you received the ' cannot be deleted'. I know how inconvenient this can be and I apologize. In order for us to effectively assess and evaluate your issue, please provide us with a screenshot by following these steps: <snip> <\quote> Quite how exactly do they expect me to show Messenger signing out when I try to delete a contact in a screenshot?! |
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