Outlook, Hotmail, Messenger, and XP Service Pack 2

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J - 29 Sep 2004 21:14 GMT

I've been using Windows Messenger for years, and have
grown very accustomed to the popup window that sprouts
when I receive a new email in my Hotmail account.

Since installing Windows XP Service Pack 2, the popup no
longer appears. Also, (and I know this is related) when
I right-click on the Messenger icon and select "My E-mail
Inbox", it opens Outlook (which I've also used for years
for my corporate email), instead of Hotmail in Internet
Explorer.

Now, I'm a well-educated, technically savvy software
engineer, but this problem's got me whining and crying
like a noob. Somebody, anybody, please tell me how to
fix this!

J
misfit815@hotmail.com

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Stephen Harris - 29 Sep 2004 23:01 GMT

> I've been using Windows Messenger for years, and have
> grown very accustomed to the popup window that sprouts
[quoted text clipped - 14 lines]
> J
> misfit815@hotmail.com

Microsoft has decided to transfer some functionality from
Windows Messenger to MSN Messenger 6.2; use that or

since version 4.7 of Windows Messenger is upgraded by
SP2, you can go to download #49, I think, at microsoft's
website and download the previous version of Windows
Messenger and replace the newer version provided by SP2.

Reply to this Message

Jonathan Kay [MVP] - 29 Sep 2004 23:06 GMT

Greetings J,

The Windows Messenger version within SP2 no longer supports Hotmail, which is why you're no
longer seeing the alerts.

To quickly fix this, simply downgrade back to the previous version from here:
http://microsoft.com/downloads/details.aspx?familyid=b475d2d1-6266-4d82-bf78-145
97545a6b4

You'll also probably need the Hotmail Add-In:
http://microsoft.com/downloads/details.aspx?FamilyID=738f90c1-755e-433a-bcd3-0f9
d0a705f55
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

> I've been using Windows Messenger for years, and have
> grown very accustomed to the popup window that sprouts
[quoted text clipped - 14 lines]
> J
> misfit815@hotmail.com

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Brucefl - 30 Sep 2004 01:23 GMT

Makes a lot of sense, I guess they want people to switch to msn.
Amazing they have something that works, then they have to mess it up.

> Greetings J,
>
[quoted text clipped - 35 lines]
>> J
>> misfit815@hotmail.com

Reply to this Message

Jonathan Kay [MVP] - 30 Sep 2004 22:11 GMT

Hi,

Well, it wasn't my decision =)
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

> Makes a lot of sense, I guess they want people to switch to msn.
> Amazing they have something that works, then they have to mess it up.
[quoted text clipped - 36 lines]
>>> J
>>> misfit815@hotmail.com

Reply to this Message