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Windows Forum / Windows XP / Music / March 2006

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MusicMatch  Plus 10 startup error message

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JTTGoPats - 31 Mar 2006 00:40 GMT
When I try to start MuscMatch Plus on XP SP2 Home PC I get the following
message "A MusicMatch component has encountered a problem and needs to
close.We are sorry for the inconvience."Any ideas how to correct.I have tried
install/uninstall to no avail.
Mike Williams - 31 Mar 2006 00:43 GMT
> When I try to start MuscMatch Plus on XP SP2 Home PC I get the following
> message "A MusicMatch component has encountered a problem and needs to
> close.We are sorry for the inconvience."Any ideas how to correct.I have tried
> install/uninstall to no avail.

Perhaps the Musicmatch KB? http://www.musicmatch.com/form/support/
JTTGoPats - 31 Mar 2006 01:10 GMT
I entered the error message verbatim,and everthing that came up was not even
close,first message listed is abount Windows Media Plugin with a 76%
relevance?

> > When I try to start MuscMatch Plus on XP SP2 Home PC I get the following
> > message "A MusicMatch component has encountered a problem and needs to
> > close.We are sorry for the inconvience."Any ideas how to correct.I have tried
> > install/uninstall to no avail.
>
> Perhaps the Musicmatch KB? http://www.musicmatch.com/form/support/
chicagofan - 31 Mar 2006 02:45 GMT
> I entered the error message verbatim,and everthing that came up was not even
> close,first message listed is abount Windows Media Plugin with a 76%
> relevance?

Hate to say this, but they rarely do provide relevant answers.  :\

Since you paid for the "Plus" subscription, you should be able to get an
e-mail response about your problems.  Try this:

http://www.musicmatch.com/form/support/tech/diagnostics/?MMJBCOMP=INSTALL

bj

>>>When I try to start MuscMatch Plus on XP SP2 Home PC I get the following
>>>message "A MusicMatch component has encountered a problem and needs to
>>>close.We are sorry for the inconvience."Any ideas how to correct.I have tried
>>>install/uninstall to no avail.
>>
>>Perhaps the Musicmatch KB? http://www.musicmatch.com/form/support/
 
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