zune software

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pupe58 - 19 Mar 2008 01:08 GMT

Iam running xp sp3 and i just did a system restore. Now my zume software

> will not run. When i clickon the icon, i get the loading mouse pointer,
> then it goes off and the program does not run. when i go to run in the
> start menu, put in "zune.exe". in the task manager it shows it come up for
> a secon,then the process dissappears. I have uninstall and reinstall 4
> timeI have check all suggestion ever thing ok.This issue was before i installed

sp3.To day i unstalled zune again, but this time i installed version 1.0
from cd that can with zune device, it will open.but when i plug the zune
device in ,it state "to start, update the zune software on your pc." I went
to windows update and downloaded version 2.3, but when it said launch nothing
came up. Everthing is same as before.

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orange - 19 Mar 2008 19:25 GMT

> Iam running xp sp3 and i just did a system restore. Now my zume software
>> will not run. When i clickon the icon, i get the loading mouse pointer,
[quoted text clipped - 11 lines]
> nothing
> came up. Everthing is same as before.

SP3 is NOT the final version, merely a Release Candidate, in other words its
a Beta version. There may be issues with the Zune software. You should be
able to un-install sp3 andn go back to a sp2 state. Try that and see if it
helps. Note that in Add/remove Programmes the option is at the end of the
list. Make sure Show Updates is checked.

Also read the associated articles attached to this link :

http://support.microsoft.com/kb/936929/en-us

See also this site :

http://www.zune.net/en-US/support/topissues.htm

Cheers,
Jerry

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