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Windows Forum / Windows XP / Music / May 2008

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SoundBlaster and WinXP

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Snowbourn - 21 May 2008 01:45 GMT
I just upgraded from Win98 SE and now my sound is gone.  I have a creative
audio PCI card.  I went ahead and installed the newest drivers and BIOS, but
still no sound.  Can anyone help me please.
Thanks,
Misti
orange - 21 May 2008 23:02 GMT
>I just upgraded from Win98 SE and now my sound is gone.  I have a creative
> audio PCI card.  I went ahead and installed the newest drivers and BIOS,
> but
> still no sound.  Can anyone help me please.
> Thanks,
> Misti

Its always better to do a fresh install of XP as often you have "remnants"
of W98 left over on your HD which can interfere with the upgrade.

That being said, are you sure you upgraded to XP specific drivers and didn't
(by error) up grade your W98 drivers ?

If you have upgraded your BIOS as well, make sure the upgrade did not turn
your on-board sound chip on by default - possible conflict. You'll need to
go into the BIOS to check it out, if the on-board sound is enabled on you
must disable it and then re-boot.

Did that work ?

Cheers,
Jerry
Snowbourn - 22 May 2008 02:08 GMT
Well...I thought I updated my BIOS, but it didn't and won't take.  It won't
recongnize the disk.  But the soundcard drivers are for XP, got them from the
Gateway website, as my computer is a gateway.
I would have done a clean install, but I have over 50 hours of music on my
hard drive and no way to back it up so as to reinstall later.
I looked in the BIOS and with the version I currently have
(4w4sb0x0.15a.0013.po8) there is no place to enable or disable sound options.
It has options for video, but not sound.
I'm at a complete loss.
Thanks for your reply, it's greatly appreciated.

> >I just upgraded from Win98 SE and now my sound is gone.  I have a creative
> > audio PCI card.  I went ahead and installed the newest drivers and BIOS,
[quoted text clipped - 18 lines]
> Cheers,
> Jerry
Chris Laarman - 22 May 2008 11:13 GMT
Snowbourn (Snowbourn@discussions.microsoft.com) in
20FD50BF-FC3A-41FA-AD6D-CE18D5F0A97B@microsoft.com:

> Well...I thought I updated my BIOS, but it didn't and won't take.  It
> won't recongnize the disk.  But the soundcard drivers are for XP, got
[quoted text clipped - 5 lines]
> options. It has options for video, but not sound.
> I'm at a complete loss.

You don't need to be.

You could make a backup of that hard disk before performing "the cleanest of
installs" (or a lesser option).
If this Gateway computer still is functional, then you could backup the
contents of that hard disk to some optical media (DVD, CD) or to an external
hard disk. Or at least merely copy your data files (music, documents) there.
If this Gateway computer isn't itself functional anymore, then you could
remove the hard disk, fit it as an extra in another (desktop) computer that
supports the interface (IDE, SATA, etc.), or in a matching (dimensions,
interface) external case that connects through USB. Then you could backup it
there.

I have done this disk juggling in both ways, even fitting a notebook hard
disk in a desktop computer (using an adapter cable). It isn't surgery, but
you must be comfortable "looking under the hood". And I've just shown a
direction, not written a step by step guide. I haven't addressed the
different ways of backing up.
If you are convinced that I have shown you the way out, but are
uncomfortable to go it yourself, do show my words to somebody whose
experience with computers you trust, and ask him (or her) for assistance.

NOTE: I'm only addressing the possibility of a backup at all. I am not
convinced that you are in such trouble that you need to discard your data.
If your computer doesn't have an on-board sound chip, then there won't be an
option to disable it. There could be many reasons for having no sound, ones
at your disposal (selecting devices and volume), ones beyond your control.
It may be worthwhile to see what you can discover *yourself*. But you may
need to invoke experienced assistance after all.

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Chris Laarman

 
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