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Windows Forum / Windows XP / Networking and Web / May 2004

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PPPoE connection type not available

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Kent Harwell - 10 May 2004 21:23 GMT
When I try to create a new network connection in Windows
XP Home the option for broadband connection type is
greyed out and can not be selected. Does anybody know how
to fix this?
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Ron Lowe - 10 May 2004 21:36 GMT
> When I try to create a new network connection in Windows
> XP Home the option for broadband connection type is
> greyed out and can not be selected. Does anybody know how
> to fix this?

This is the usual culprit:

You Cannot Create a Network Connection After You Restore Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;329441

The fix is to re-apply SP1.

This comes up from time to time too:

Dial-up Modem or PPPoE Option in New Connection Wizard Is Unavailable
http://support.microsoft.com/default.aspx?scid=KB;EN-US;320558

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Best Regards,
Ron Lowe
MS-MVP Windows Networking

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