installing sbc/yahoo DSL

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tired horses - 30 Sep 2004 16:51 GMT

When attempting to load the Program off the CD, I hit a snag trying to get
from the second step to the third. A message comes up:
The window is titled "MS Visual C++ Debug Library"
The message: Debug Error!
Program C\Program Files\Internet Explorer\iexplorer.exe
abnormal program termination

After talking to tech support at sbc, they said I needed a "DOS prompt
window"

Any help on how to do this?

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Jack - 30 Sep 2004 17:06 GMT

Click on "Start", then "Run", type in "CMD" (without the
quotes) and press "enter" key. I'm assuming you have
Windows XP. After pressing "enter", Your DOS box will
open.

>-----Original Message-----
>When attempting to load the Program off the CD, I hit a snag trying to get
[quoted text clipped - 9 lines]
>Any help on how to do this?
>.

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tired horses - 30 Sep 2004 17:37 GMT

Sorry, I forgot to mention that there is not the 'Run" command in my Start
menu. I believe I have XP Professional. Can "Run" be accessed from some place
else or put in in my Start menu?

> Click on "Start", then "Run", type in "CMD" (without the
> quotes) and press "enter" key. I'm assuming you have
[quoted text clipped - 17 lines]
> >Any help on how to do this?
> >.

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Chuck - 30 Sep 2004 18:06 GMT

>Sorry, I forgot to mention that there is not the 'Run" command in my Start
>menu. I believe I have XP Professional. Can "Run" be accessed from some place
>else or put in in my Start menu?

You can enable the Run command from Taskbar and Start Menu Properties - Start
Menu tab.

If you are using the (New) Start Menu, under Customise - Advanced tab, Start
menu items, you will find "Run command". If you are using the Classic Start
Menu, under Customise - Advanced Start menu options, you will find "Display
Run".

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.

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