When logging into a site like hot mail, I get "the page cannot be

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Shawna - 27 Jan 2005 20:07 GMT

When logging into a site like hot mail, I get "the page cannot be displayed.
We have 3 computers networked at work. The main computer allows you to get
into any site, but the other 2 will not when entering a password. I have
contacted the ISP and they cannot help. Our system administrator is me I
assume since I am the office manager. Can anyone help me? I think the main
computer may have some type of restrictions on it. I want to be able to
check my e-mail and get to other sites when entering a password from all of
the computers and I am using Windows XP.

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Shawna

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Lanman - 27 Jan 2005 20:13 GMT

Can you get any type of Internet access from the other 2 computers? or is it
just Hotmail you can't see?

> When logging into a site like hot mail, I get "the page cannot be displayed.
> We have 3 computers networked at work. The main computer allows you to get
[quoted text clipped - 4 lines]
> check my e-mail and get to other sites when entering a password from all of
> the computers and I am using Windows XP.

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Shawna - 27 Jan 2005 20:21 GMT

I can get to any site but for example I put in an address in mapquest and got
a map, but when I put an address to get directions it "timed out". That is
what I call it. And when I go to any site that requires you to put in a
password or enter more information the same thing happens.

> Can you get any type of Internet access from the other 2 computers? or is it
> just Hotmail you can't see?
[quoted text clipped - 7 lines]
> > check my e-mail and get to other sites when entering a password from all of
> > the computers and I am using Windows XP.

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Lanman - 27 Jan 2005 20:31 GMT

are the computers running xp SP2? I'm asking because of the POP UP feature in
IE SP2......It shouldn't be a DNS issue if you can get to the main page of
the site???

> I can get to any site but for example I put in an address in mapquest and got
> a map, but when I put an address to get directions it "timed out". That is
[quoted text clipped - 12 lines]
> > > check my e-mail and get to other sites when entering a password from all of
> > > the computers and I am using Windows XP.

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Shawna - 27 Jan 2005 20:35 GMT

yes

> are the computers running xp SP2? I'm asking because of the POP UP feature in
> IE SP2......It shouldn't be a DNS issue if you can get to the main page of
[quoted text clipped - 16 lines]
> > > > check my e-mail and get to other sites when entering a password from all of
> > > > the computers and I am using Windows XP.

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Lanman - 27 Jan 2005 20:49 GMT

Have you ALLOWED pop ups from the web pages you are having trouble with?

> yes
>
[quoted text clipped - 18 lines]
> > > > > check my e-mail and get to other sites when entering a password from all of
> > > > > the computers and I am using Windows XP.

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Shawna - 27 Jan 2005 20:57 GMT

I just tried and it is doing the same thing. Thank you so much for helping me.

> Have you ALLOWED pop ups from the web pages you are having trouble with?
>
[quoted text clipped - 20 lines]
> > > > > > check my e-mail and get to other sites when entering a password from all of
> > > > > > the computers and I am using Windows XP.

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Lanman - 28 Jan 2005 01:15 GMT

no problem.... you can try adding those sites into the Trusted Sites in the
IE\Tools\Internet Options\Security\Trusted Sites, click on the Trusted Sites
button and add the site name. Can you access that same web site properly from
another computer?
L

> I just tried and it is doing the same thing. Thank you so much for helping me.
>
[quoted text clipped - 22 lines]
> > > > > > > check my e-mail and get to other sites when entering a password from all of
> > > > > > > the computers and I am using Windows XP.

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Shawna - 31 Jan 2005 14:43 GMT

Good Morning. I did the trusted site but no such luck. Yes, I can get to
the sites from a different computer.

> no problem.... you can try adding those sites into the Trusted Sites in the
> IE\Tools\Internet Options\Security\Trusted Sites, click on the Trusted Sites
[quoted text clipped - 28 lines]
> > > > > > > > check my e-mail and get to other sites when entering a password from all of
> > > > > > > > the computers and I am using Windows XP.

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Chuck - 27 Jan 2005 23:54 GMT

>When logging into a site like hot mail, I get "the page cannot be displayed.
>We have 3 computers networked at work. The main computer allows you to get
[quoted text clipped - 4 lines]
>check my e-mail and get to other sites when entering a password from all of
>the computers and I am using Windows XP.

Shawna,

Check your MTU.
http://www.annoyances.org/exec/show/article04-107
http://support.microsoft.com/?id=314825
http://alive.znep.com/~marcs/mtu/

If that's not any help, try accessing the server by ip address. Then ping that
server by name, and by ip address. Observe and report the exact error for each
of the 4 tests.

Translate the server name to ip address here, using NSLookup:
http://www.all-nettools.com/tools1.htm or
http://216.92.207.177/toolbox

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Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net

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Shawna - 31 Jan 2005 21:17 GMT

THANK YOU!!! The MTU thing worked. I really appreciate all of your help.

> >When logging into a site like hot mail, I get "the page cannot be displayed.
> >We have 3 computers networked at work. The main computer allows you to get
[quoted text clipped - 19 lines]
> http://www.all-nettools.com/tools1.htm or
> http://216.92.207.177/toolbox

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Chuck - 31 Jan 2005 21:50 GMT

>THANK YOU!!! The MTU thing worked. I really appreciate all of your help.

Kewl. Thanks for the feedback!

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Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.

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