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Windows Forum / Windows XP / Networking and Web / June 2005XP not communicating with router
Win XP Pro SP2. I have 2 machines which until today have happily accessed the internet via a Netgear adsl router. Now my main PC is not able to access the internet at all. Neither is it able to access the files on the other computer via the router. The other computer continues to access the internet perfectly well via the router. I've tried swopping ports and it makes no difference. The laptop can access via any port on the router, and the desktop can access via none. When I ping the ip address, I get this message four times: PING: transmit failed, error code 5 My isp tells me that my router is connected (which of course I know because of my other machine being connected) and that it seems my PC isn't seeing the router. I've tried rebuilding the ip stack using the cmd netsh int ip reset c:\resetlog.txt The log tells me all the things which were reset, but it hasn't solved the problem. Can anyone suggest what might be wrong, and more importantly what might put it right?! Just please don't suggest System Restore.... Thanks Jeff quoted from http://www.ChicagoTech.net PING: transmit failed, error code Symptom: When you attempt to ping a Web site name or TCP/IP address using the Ping utility, you receive either of the following error message: - Bad IP address <Web address> - PING: transmit failed, error code xxxxxx Cause: This behavior can occur if you attempt to uninstall software such as the Winsock and firewall but it is not uninstalled completely. Resolutions: 1. make sure you install a firewall software correctly. 2.. Remove and re-install NIC. 3.. Repair and re-install winsock32 Bob Lin, MS-MVP, MCSE & CNE How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net This posting is provided "AS IS" with no warranties. Don't send e-mail or reply to me except you need consulting services. Posting on MS newsgroup will benefit all readers and you may get more help. Win XP Pro SP2. I have 2 machines which until today have happily accessed the internet via a Netgear adsl router. Now my main PC is not able to access the internet at all. Neither is it able to access the files on the other computer via the router. The other computer continues to access the internet perfectly well via the router. I've tried swopping ports and it makes no difference. The laptop can access via any port on the router, and the desktop can access via none. When I ping the ip address, I get this message four times: PING: transmit failed, error code 5 My isp tells me that my router is connected (which of course I know because of my other machine being connected) and that it seems my PC isn't seeing the router. I've tried rebuilding the ip stack using the cmd netsh int ip reset c:\resetlog.txt The log tells me all the things which were reset, but it hasn't solved the problem. Can anyone suggest what might be wrong, and more importantly what might put it right?! Just please don't suggest System Restore.... Thanks Jeff Hey thanks Bob - but I can't find any information about HOW to do what you suggest in steps 2 & 3. Can you point me in the right direction please? Thanks quoted from http://www.ChicagoTech.net PING: transmit failed, error code Symptom: When you attempt to ping a Web site name or TCP/IP address using the Ping utility, you receive either of the following error message: - Bad IP address <Web address> - PING: transmit failed, error code xxxxxx Cause: This behavior can occur if you attempt to uninstall software such as the Winsock and firewall but it is not uninstalled completely. Resolutions: 1. make sure you install a firewall software correctly. 2.. Remove and re-install NIC. 3.. Repair and re-install winsock32 Bob Lin, MS-MVP, MCSE & CNE How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net This posting is provided "AS IS" with no warranties. Don't send e-mail or reply to me except you need consulting services. Posting on MS newsgroup will benefit all readers and you may get more help. "Jeff" <no_em@ilplea.se> wrote in message news:PNedncZa1svMjF7fRVnyjg@eclipse.net.uk... Win XP Pro SP2. I have 2 machines which until today have happily accessed the internet via a Netgear adsl router. Now my main PC is not able to access the internet at all. Neither is it able to access the files on the other computer via the router. The other computer continues to access the internet perfectly well via the router. I've tried swopping ports and it makes no difference. The laptop can access via any port on the router, and the desktop can access via none. When I ping the ip address, I get this message four times: PING: transmit failed, error code 5 My isp tells me that my router is connected (which of course I know because of my other machine being connected) and that it seems my PC isn't seeing the router. I've tried rebuilding the ip stack using the cmd netsh int ip reset c:\resetlog.txt The log tells me all the things which were reset, but it hasn't solved the problem. Can anyone suggest what might be wrong, and more importantly what might put it right?! Just please don't suggest System Restore.... Thanks Jeff |
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