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Windows Forum / Windows XP / Networking and Web / March 2006

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Can't access Internet thru ATT

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ajimmo - 29 Mar 2006 23:46 GMT
Is anyone else having a problem since middle of February in acessing ATT ISP?
Is there a solution to this sudden occurence?
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Thanks, Ajimmo

Malke - 30 Mar 2006 01:50 GMT
> Is anyone else having a problem since middle of February in acessing
> ATT ISP? Is there a solution to this sudden occurence?

What does AT&T tech support say?

Malke
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Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

ajimmo - 31 Mar 2006 00:51 GMT
Further data to your inquiry: By:    ajimmo  In:    
microsoft.public.windowsxp.network_web
 

I have been fooling around with ATT newsgroups about my inability to access
the ISP by dial-up for two months.  Now they say it is a Windows problem.  In
searching the event record I found the following warning.  Does this impply a
memory problem keeping me from connecting to the ISP(possibly)?

> 2 25 06 Warning
> "Windows saved user WINXPHOME\Owner registry while an application or service was still using the registry during log off. The memory used the users's registry has not been freed. The registry will be unloaded when it is no longer in use.
> The is often casued by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.
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--
Thanks, Ajimmo

> > Is anyone else having a problem since middle of February in acessing
> > ATT ISP? Is there a solution to this sudden occurence?
>
> What does AT&T tech support say?
>
> Malke
ajimmo - 31 Mar 2006 00:51 GMT
Att support says it's a Windows problem.  The phenomenon is consistently Att
Error 720.
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Thanks, Ajimmo

> > Is anyone else having a problem since middle of February in acessing
> > ATT ISP? Is there a solution to this sudden occurence?
>
> What does AT&T tech support say?
>
> Malke
Malke - 31 Mar 2006 00:59 GMT
> Att support says it's a Windows problem.  The phenomenon is
> consistently Att Error 720.

1. Make sure your computer is completely virus/malware-free:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

2. If the computer is clean, does the dialup error occur in a different
user account?

Malke
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Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

ajimmo - 31 Mar 2006 02:06 GMT
How do I try to access the ISP with a different user account?
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Thanks, Ajimmo

> > Att support says it's a Windows problem.  The phenomenon is
> > consistently Att Error 720.
[quoted text clipped - 6 lines]
>
> Malke
Malke - 31 Mar 2006 04:39 GMT
> How do I try to access the ISP with a different user account?

Not the ISP - a different user account on XP. If you don't have one,
make one.

If this sounds too complicated - and there is no shame in admitting this
- have a local professional come on-site to fix things for you.

Malke
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Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

ajimmo - 31 Mar 2006 22:12 GMT
Ooops, i misread again.  A different Windows user account?  How does one make
this?
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Thanks, Ajimmo

> > How do I try to access the ISP with a different user account?
>
[quoted text clipped - 5 lines]
>
> Malke
ajimmo - 31 Mar 2006 22:12 GMT
I have six user accounts but I have an ATT icon on the desktop which is my
route for access.  What would be the route using one or several different
ones?
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Thanks, Ajimmo

> > How do I try to access the ISP with a different user account?
>
[quoted text clipped - 5 lines]
>
> Malke
 
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