uninstall remote desktop

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Michael Vestel - 27 Nov 2006 23:56 GMT

I’m not able to connect to my computer using remote desktop. I can connect
using third party software, so the connectivity is there. I can connect to
OTHER computers from this computer. The computer is in a domain. “Allow users
to connect remotely to this computer” is checked. I’m a selected remote user.

We think (IT dept) if we uninstall and reinstall the remote desktop from the
OS CD, it might fix what ever component is missing. Can you tell us how to do
this? Thanks.

Michael Vestel,
Michael.Vestel@SRI.com
(650) 859 2891 direct
(650) 456 3090 fax

Reply to this Message

Sooner Al [MVP] - 28 Nov 2006 11:27 GMT

Any firewall software running on the desktop that may be blocking incoming
Remote Desktop requests?

http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetupandTrouble
shooting.html#Troubleshooting

Signature

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...

> I'm not able to connect to my computer using remote desktop. I can connect
> using third party software, so the connectivity is there. I can connect to
[quoted text clipped - 13 lines]
> (650) 859 2891 direct
> (650) 456 3090 fax

Reply to this Message

Michael Vestel - 29 Nov 2006 00:50 GMT

we have tried all these fixes. we need to find out how to un-install it and
then we will reinstall it from the CD. thats what we need to do. the IT
people have spent days on this trying to fix it. last time, they re-installed
the entire OS over the top. that fixed the problem, but created many other
problems. so this time, i do not want to reinstall the entire OS, just the
remote desktop.

firewall is as it should be. ff

> Any firewall software running on the desktop that may be blocking incoming
> Remote Desktop requests?
[quoted text clipped - 18 lines]
> > (650) 859 2891 direct
> > (650) 456 3090 fax

Reply to this Message

Sooner Al [MVP] - 29 Nov 2006 10:32 GMT

Have tried the reregistering of Remote Desktop, ie. run the
command...

regsvr32 remotepg.dll

...then reboot the PC. If that does not fix the issue then I suggest a
repair
installation. Note the warnings on the page...

http://michaelstevenstech.com/XPrepairinstall.htm
http://support.microsoft.com/kb/917964

Signature

> we have tried all these fixes. we need to find out how to un-install it
> and
[quoted text clipped - 34 lines]
>> > (650) 859 2891 direct
>> > (650) 456 3090 fax

Reply to this Message