My Network Places is Empty

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Obean - 29 Dec 2006 06:52 GMT

I am running Win XP SP 2 and suddenly my network places is empty. I have
done some work on this already so I can give you the run down to date:

1) I can see all the computers in my workgroup by going to workgroup
computers (and access them as well).

2) I cannot get the seach function in my network places to find the
computers or locations.

3) When I open MY Network Places (from now on MNP) there is no flash light
searching, nor is there any effect of pushing F5 to make net crawler work.

4) There is no entry in the registry for
Hkey_Current_User\Software\Microsoft\Windows\CurrentVersion\Explorer\NetCrawl

5) Running the network wizard will not fix the problem. No other computer
on the network has a problem.

6)Disabling the firewall has no effect.

In summery, all aspects of the network and sharing are working fine, but on
one computer MNP is empty (unless I specifically add a location manually and
those will not sort) and I cannot get it to seach the network.

Thanks very much for any and all assistance

Reply to this Message

Chuck - 29 Dec 2006 07:10 GMT

>I am running Win XP SP 2 and suddenly my network places is empty. I have
>done some work on this already so I can give you the run down to date:
[quoted text clipped - 21 lines]
>
>Thanks very much for any and all assistance

First make sure that NetBT is consistently Enabled on each computer.
<http://nitecruzr.blogspot.com/2006/04/netbios-over-tcpip.html>
http://nitecruzr.blogspot.com/2006/04/netbios-over-tcpip.html

Next, look at "browstat status", "ipconfig /all", "net config server", and "net
config workstation", from the problem computer, and from 2 others, so we can
diagnose the problem. Read this article, and linked articles, and follow
instructions precisely (download browstat!):
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#
AskingForHelp>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#
AskingForHelp

Signature

Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.

Reply to this Message

Obean - 29 Dec 2006 08:39 GMT

Okay,

I ran the programs on 2 desktops and 1 laptop (which was off until I ran it
last):

Computer 1 (this is the one with the problem):

Windows IP Configuration

Host Name . . . . . . . . . . . . : sherrydesktop

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : co.sprintbbd.net.

Ethernet adapter Local Area Connection 1:

Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : NVIDIA nForce Networking
Controller

Physical Address. . . . . . . . . : 00-15-F2-36-A2-D9

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . : co.sprintbbd.net.

Description . . . . . . . . . . . : Marvell Yukon 88E8001/8003/8010
PCI Gigabit Ethernet Controller

Physical Address. . . . . . . . . : 00-15-F2-36-B6-A7

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.2

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 24.221.192.5

24.221.208.5

Lease Obtained. . . . . . . . . . : Friday, December 29, 2006
12:23:30 AM

Lease Expires . . . . . . . . . . : Saturday, December 30, 2006
12:23:30 AM

Server Name \\SHERRYDESKTOP
Server Comment Sherry's Desktop

Software version Windows 2002
Server is active on
    NetBT_Tcpip_{6814368C-FA94-4FBE-A0E0-9095FFCD2134} (0015f236b6a7)
    NetbiosSmb (000000000000)

Server hidden No
Maximum Logged On Users 5
Maximum open files per session 16384

Idle session time (min) 15
The command completed successfully.

Computer name \\SHERRYDESKTOP
Full Computer name sherrydesktop
User name Sherry

Workstation active on
    NetbiosSmb (000000000000)
    NetBT_Tcpip_{6814368C-FA94-4FBE-A0E0-9095FFCD2134} (0015F236B6A7)

Software version Windows 2002

Workstation domain OSSEL
Workstation Domain DNS Name (null)
Logon domain SHERRYDESKTOP

COM Open Timeout (sec) 0
COM Send Count (byte) 16
COM Send Timeout (msec) 250
The command completed successfully.

Status for domain OSSEL on transport
\Device\NetBT_Tcpip_{6814368C-FA94-4FBE-A0E0-9095FFCD2134}
Browsing is active on domain.
Master browser name is: OWENDESKTOP
Could not connect to registry, error = 53 Unable to determine build
of browser master: 53
\\\\OWENDESKTOP . Version:05.01 Flags: 71003 NT POTENTIAL BACKUP
MASTER
1 backup servers retrieved from master OWENDESKTOP
\\OWENDESKTOP
There are 3 servers in domain OSSEL on transport
\Device\NetBT_Tcpip_{6814368C-FA94-4FBE-A0E0-9095FFCD2134}
There are 1 domains in domain OSSEL on transport
\Device\NetBT_Tcpip_{6814368C-FA94-4FBE-A0E0-9095FFCD2134}

Computer 2 (working fine):

Windows IP Configuration

Host Name . . . . . . . . . . . . : OwenDesktop

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : co.sprintbbd.net.

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : co.sprintbbd.net.

Description . . . . . . . . . . . : Marvell Yukon 88E8001/8003/8010
PCI Gigabit Ethernet Controller

Physical Address. . . . . . . . . : 00-15-F2-34-8B-C1

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.5

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 24.221.192.5

24.221.208.5

Lease Obtained. . . . . . . . . . : Thursday, December 28, 2006
21:45:19

Lease Expires . . . . . . . . . . : Friday, December 29, 2006 21:45:19

Server Name \\OWENDESKTOP
Server Comment Owen's Desktop

Software version Windows 2002
Server is active on
    NetbiosSmb (000000000000)
    NetBT_Tcpip_{C6091BD4-85FD-4E4E-BCC1-08D63FC55A8F} (0015f2348bc1)

Server hidden No
Maximum Logged On Users 5
Maximum open files per session 16384

Idle session time (min) 15
The command completed successfully.

Computer name \\OWENDESKTOP
Full Computer name OwenDesktop
User name Owen

Workstation active on
    NetbiosSmb (000000000000)
    NetBT_Tcpip_{C6091BD4-85FD-4E4E-BCC1-08D63FC55A8F} (0015F2348BC1)

Software version Windows 2002

Workstation domain OSSEL
Workstation Domain DNS Name (null)
Logon domain OWENDESKTOP

COM Open Timeout (sec) 0
COM Send Count (byte) 16
COM Send Timeout (msec) 250
The command completed successfully.

Status for domain OSSEL on transport
\Device\NetBT_Tcpip_{C6091BD4-85FD-4E4E-BCC1-08D63FC55A8F}
Browsing is active on domain.
Master browser name is: OWENDESKTOP
Master browser is running build 2600
1 backup servers retrieved from master OWENDESKTOP
\\OWENDESKTOP
There are 2 servers in domain OSSEL on transport
\Device\NetBT_Tcpip_{C6091BD4-85FD-4E4E-BCC1-08D63FC55A8F}
There are 1 domains in domain OSSEL on transport
\Device\NetBT_Tcpip_{C6091BD4-85FD-4E4E-BCC1-08D63FC55A8F}

Computer 3 (laptop/wireless) works fine:

Windows IP Configuration

Host Name . . . . . . . . . . . . : OwenLaptop

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : co.sprintbbd.net.

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated
Controller

Physical Address. . . . . . . . . : 00-15-C5-19-C6-7E

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . : co.sprintbbd.net.

Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG
Network Connection

Physical Address. . . . . . . . . : 00-13-02-81-61-DB

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.10

Subnet Mask . . . . . . . . . . . : 255.255.255.0

IP Address. . . . . . . . . . . . : fe80::213:2ff:fe81:61db%5

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 24.221.192.5

24.221.208.5

fec0:0:0:ffff::1%1

fec0:0:0:ffff::2%1

fec0:0:0:ffff::3%1

Lease Obtained. . . . . . . . . . : Friday, December 29, 2006
1:00:24 AM

Lease Expires . . . . . . . . . . : Saturday, December 30, 2006
1:00:24 AM

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%6

Default Gateway . . . . . . . . . :

NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Automatic Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . : co.sprintbbd.net.

Description . . . . . . . . . . . : Automatic Tunneling
Pseudo-Interface

Physical Address. . . . . . . . . : C0-A8-01-0A

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : fe80::5efe:192.168.1.10%2

Default Gateway . . . . . . . . . :

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1

fec0:0:0:ffff::2%1

fec0:0:0:ffff::3%1

NetBIOS over Tcpip. . . . . . . . : Disabled

Software version Windows 2002
Server is active on
    NwlnkIpx (0015c519c67e)
    NwlnkNb (0015c519c67e)
    NetbiosSmb (000000000000)
    NetBT_Tcpip_{C7CB44DD-0C3D-40A4-9FC9-035F0397A6B7} (0013028161db)

Server hidden No
Maximum Logged On Users 5
Maximum open files per session 16384

Idle session time (min) 15
The command completed successfully.

Computer name \\OWENLAPTOP
Full Computer name OwenLaptop
User name Owen

Workstation active on
    NwlnkNb (0015C519C67E)
    NetbiosSmb (000000000000)
    NetBT_Tcpip_{C7CB44DD-0C3D-40A4-9FC9-035F0397A6B7} (0013028161DB)

Software version Windows 2002

Workstation domain OSSEL
Workstation Domain DNS Name (null)
Logon domain OWENLAPTOP

COM Open Timeout (sec) 0
COM Send Count (byte) 16
COM Send Timeout (msec) 250
The command completed successfully.

Status for domain OSSEL on transport \Device\NwlnkNb
Browsing is active on domain.
Master name cannot be determined from GetAdapterStatus. Using
\\OWENLAPTOP
Master browser is running build 2600
1 backup servers retrieved from master OWENLAPTOP
\\OWENLAPTOP
There are 1 servers in domain OSSEL on transport \Device\NwlnkNb
There are 1 domains in domain OSSEL on transport \Device\NwlnkNb

Status for domain OSSEL on transport \Device\NwlnkIpx
Browsing is NOT active on domain.
Master name cannot be determined from GetAdapterStatus.

Status for domain OSSEL on transport
\Device\NetBT_Tcpip_{C7CB44DD-0C3D-40A4-9FC9-035F0397A6B7}
Browsing is active on domain.
Master browser name is: OWENDESKTOP
Could not connect to registry, error = 53 Unable to determine build
of browser master: 53
\\\\OWENDESKTOP . Version:05.01 Flags: 71003 NT POTENTIAL BACKUP
MASTER
1 backup servers retrieved from master OWENDESKTOP
\\OWENDESKTOP
There are 3 servers in domain OSSEL on transport
\Device\NetBT_Tcpip_{C7CB44DD-0C3D-40A4-9FC9-035F0397A6B7}
There are 1 domains in domain OSSEL on transport
\Device\NetBT_Tcpip_{C7CB44DD-0C3D-40A4-9FC9-035F0397A6B7}

Thanks for the help.

PS-On 2 of the computer changing the path did not help (they have this path
"%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program
Files\QuickTime\QTSystem\;C:\Utility") and I had to type in
c:\utility\browstat.
On the other with path
"%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\WINDOWS\DPDrv;C:\utility" it worked fine'

Any idea why?

> >I am running Win XP SP 2 and suddenly my network places is empty. I have
> >done some work on this already so I can give you the run down to date:
[quoted text clipped - 32 lines]
> <http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#
AskingForHelp>
> http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#
AskingForHelp

Reply to this Message

Chuck - 29 Dec 2006 14:54 GMT

>> >I am running Win XP SP 2 and suddenly my network places is empty. I have
>> >done some work on this already so I can give you the run down to date:
[quoted text clipped - 32 lines]
>> <http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#
AskingForHelp>
>> http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#
AskingForHelp

>Okay,
>
[quoted text clipped - 374 lines]
>
>Any idea why?

Here's a start.

> Host Name . . . . . . . . . . . . : sherrydesktop

<SNIP>

> Description . . . . . . . . . . . : NVIDIA nForce Networking
>Controller

<http://nitecruzr.blogspot.com/2006/02/hidden-personal-firewall-nvidia-nforce.html>
http://nitecruzr.blogspot.com/2006/02/hidden-personal-firewall-nvidia-nforce.html

> Master browser name is: OWENDESKTOP
>Could not connect to registry, error = 53

Is OWENDESKTOP running XP Home or Pro?
<http://nitecruzr.blogspot.com/2005/05/browstat-utility-from-microsoft.html>
http://nitecruzr.blogspot.com/2005/05/browstat-utility-from-microsoft.html

Finally, you ought to clean up OwenLaptop.
<http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html>
http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html

> Host Name . . . . . . . . . . . . : OwenLaptop

<SNIP>

> IP Address. . . . . . . . . . . . : fe80::213:2ff:fe81:61db%5
>
[quoted text clipped - 11 lines]
>
> fec0:0:0:ffff::3%1

<SNIP>

> Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

<SNIP>

>Software version Windows 2002
>Server is active on
>    NwlnkIpx (0015c519c67e)
>    NwlnkNb (0015c519c67e)
>    NetbiosSmb (000000000000)
>    NetBT_Tcpip_{C7CB44DD-0C3D-40A4-9FC9-035F0397A6B7} (0013028161db)

Signature

Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.

Reply to this Message

Obean - 30 Dec 2006 17:50 GMT

Hello,

Sorry for the delay in answering. Nvidia Forceware took some of my time to
deal with and then there is that pesky work thinkg.

Answers:
1) Delt with Nividia
2)All computers running XP Home so error is normal
3) Cleaned up the laptop.

Behavior is now changed. It will find most (but not all) of the network
places on its own, but it cannot sort them by computer. It thinks they are
all on the internet, including the network places on the computer having the
problem. Is this something that resetting the TCP/IP stack could help or are
there other things to try now.

Thanks,

Owen

> >> >I am running Win XP SP 2 and suddenly my network places is empty. I have
> >> >done some work on this already so I can give you the run down to date:
[quoted text clipped - 256 lines]
> >
> > Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated

Reply to this Message

Obean - 30 Dec 2006 18:01 GMT

Actually it will rearrange the icons by icons, but not seperate them by
computer. Also, it still cannot find all the network locations (but does
find most of them).
Is something corrupt that needs to be reloaded?

Thanks again.

> Hello,
>
[quoted text clipped - 258 lines]
> > >
> > >Windows IP Configuration

Reply to this Message

Chuck - 30 Dec 2006 19:25 GMT

>> >> >I am running Win XP SP 2 and suddenly my network places is empty. I have
>> >> >done some work on this already so I can give you the run down to date:
[quoted text clipped - 37 lines]
>> >I ran the programs on 2 desktops and 1 laptop (which was off until I ran it
>> >last):

<SNIP>

>Hello,
>
[quoted text clipped - 15 lines]
>
>Owen

Hi Owen,

That's a great start! When you have other computers being displayed as if they
are on the Internet, this is usually a personal firewall setting. You have to
make sure that the subnet is in the Trusted (Local) Zone in the zoned firewalls.
Both Norton Personal Firewall and Zone Alarm have caused this problem, and I'll
bet others will too.

If you can't find a personal firewall causing the problem, it might be an LSP /
Winsock problem, but I'd start with the firewall issue. Diagnosing an LSP /
Winsock problem is destructive, and doesn't provide a positive indication of the
problem. And it requires repetitive diagnosis.
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html

Signature

Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.

Reply to this Message

Obean - 30 Dec 2006 20:08 GMT

Okay,

I have run through the TCP/IP stuff (LSP and Winsock) any not gotten
anywhere. Is the any chance this is some sort of folder (My Network)
problem. I have 2 identical computers (newly installed windows xp on both-so
no firewalls but windows firewall and the removed Nvidia yet) and when I ask
my network places to list by details they look identical on both computers,
but on will not show the headins when sorting by computer. Under the
computer heading each knows which computer is which and both list the
location as The Internet for all computers including themselves.

What now, is there a reset for Ny Network Places forlder?

Thanks again.

> >> >> >I am running Win XP SP 2 and suddenly my network places is empty. I have
> >> >> >done some work on this already so I can give you the run down to date:
[quoted text clipped - 74 lines]
> <http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
> http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html

Reply to this Message

Obean - 30 Dec 2006 21:48 GMT

Aha,

Final step was to right click, arrange icons by name, show in groups.
Everything is working now.

Of course, now I have to install antivirus, firewall, etc. That should
create new issues.

Thanks you very much for your help.

> Okay,
>
[quoted text clipped - 89 lines]
> > <http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
> > http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html

Reply to this Message

Chuck - 31 Dec 2006 00:05 GMT

>> > >> >> >I am running Win XP SP 2 and suddenly my network places is empty. I have
>> > >> >> >done some work on this already so I can give you the run down to date:
[quoted text clipped - 74 lines]
>> > <http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
>> > http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html

>> Okay,
>>
[quoted text clipped - 20 lines]
>
>Thanks you very much for your help.

Great, Owen. Congrats. Thanks for updating us.

Signature

Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.

Reply to this Message