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Windows Forum / Windows XP / Networking and Web / September 2007DSL lost after installling\setting up HPNA network
I recently acquired a DSL connection (ATT/Yahoo). It was connected to my wife's computer (a Dell laptop running Windows XP). In order to be able to access the DSL on my own computer (a HP desktop also running Windows XP) I obtained a couple of 2Wire home phone network adapters, hooked them up, installed the drivers and ran Windows Network Wizard on both computers. There are two problems: 1) With both 2Wire connections enabled DSL cannot be accessed on my wife's (host) computer (and obviously not on my computer either). However, if you disable the 2Wire connection on the host computer, DSL is restored but network functionality is lost. 2) I set up files in the Shared Documents folder on both computers. On the host computer, both computers are pictured in the "view the computers in the workgroup" window and both Shared Documents folders and their contents are shown and accessed. However, on my (quest) computer, only my computer and my Shared Documents folder are shown but not either of my wife's. I have run through all the tutorials and troubleshooters in XP help and support with no successs. > I recently acquired a DSL connection (ATT/Yahoo). It was connected to > my wife's computer (a Dell laptop running Windows XP). In order to be [quoted text clipped - 19 lines] > I have run through all the tutorials and troubleshooters in XP help > and support with no successs. How are the computers connected to the DSL line? Please include the specific make and model of the device connected between the DSL line and the computer(s) and how that device is connected to the computer(s). It sounds as if you might be attempting to configure Internet Connection Sharing (ICS), but without more detail it's hard to tell what your problems may be.  SignatureLem MS MVP -- Networking To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM. http://en.wikipedia.org/wiki/Apollo_Guidance_Computer The DSL Modem is a Siemen's Speedstream 4100 Ethernet ADSL Modem connected via a R? cable to the R? cable port on the computer. There is a power cord plugged in via a 12 dcv transformer. There is another cord from the modem connected to a DSL filter which in turn connects to a telephone wall jack via standard telephone wire. Both computers have 2Wire HPNA adapters which connect to the computers via a USB port and to the telephone wall jack via standard telephone wires which bypass the DSL filters. > > I recently acquired a DSL connection (ATT/Yahoo). It was connected to > > my wife's computer (a Dell laptop running Windows XP). In order to be [quoted text clipped - 34 lines] > > - Show quoted text - >I recently acquired a DSL connection (ATT/Yahoo). It was connected to >my wife's computer (a Dell laptop running Windows XP). In order to be [quoted text clipped - 19 lines] >I have run through all the tutorials and troubleshooters in XP help >and support with no successs. If I understand your setup, your wife's computer will share its DSL connection with your computer. In that case, run the Network Setup Wizard again on your wife's computer. Select the connection method "This computer connects directly to the Internet. The other computers on my network connect to the Internet through this computer." Tell the Wizard to share the computer's DSL connection. If it asks what to use for the home network, tell it to use the HPNA connection. Then run the Network Setup Wizard again on your computer. If the Wizard detects the other computer's shared Internet connection, tell it to use that connection. Otherwise, select the connection method "This computer connects to the Internet through a residential gateway or through another computer on my network". SignatureBest Wishes, Steve Winograd, MS-MVP (Windows Networking) Please post any reply as a follow-up message in the news group for everyone to see. I'm sorry, but I don't answer questions addressed directly to me in E-mail or news groups. Microsoft Most Valuable Professional Program http://mvp.support.microsoft.com If I understand your setup, your wife's computer will share its DSL connection with your computer. YES In that case, run the Network Setup Wizard again on your wife's computer. Select the connection method "This computer connects directly to the Internet. The other computers on my network connect to the Internet through this computer." THIS IS WHAT I ALREADY DID Tell the Wizard to share the computer's DSL connection. I DON'T SEE A PLACE FOR THAT ON THE WIZARD, EXCEPT IT ASKS TO SPECIFIY WHICH CONNECTIO IS YOUR INTERNET CONNECTION AND I SPECIFY THE DSL CONNECTION, WHICH THE ONLY INTERNET CONNECTION ON THE HOST COMPUTER If it asks what to use for the home network, tell it to use the HPNA connection. IT DOESN'T ASK FOR THIS. IT ASKS FOR A NAME FOR THE NETWORK (THE DEFAULT BEING MSHOME) Then run the Network Setup Wizard again on your computer. If the Wizard detects the other computer's shared Internet connection, tell it to use that connection. THE WIZARD, WHEN RUN ON THE SECOND COMPUTER, DOESN'T DETECT AND DISPLAY ANY CONNECTIONS. Otherwise, select the connection method "This computer connects to the Internet through a residential gateway or through another computer on my network". THIS IS WHAT I USED. On Sep 26, 2:06 pm, "Steve Winograd [MVP]" <bc0705...@comcast.net> wrote: > In article <1190820400.680523.167...@o80g2000hse.googlegroups.com>, > [quoted text clipped - 48 lines] > > - Show quoted text - >> >I recently acquired a DSL connection (ATT/Yahoo). It was connected to >> >my wife's computer (a Dell laptop running Windows XP). In order to be [quoted text clipped - 30 lines] > >Tell the Wizard to share the computer's DSL connection. >I DON'T SEE A PLACE >FOR THAT ON THE WIZARD, EXCEPT IT ASKS TO SPECIFIY WHICH CONNECTIO [quoted text clipped - 19 lines] > >THIS IS WHAT I USED. Here are some tests to troubleshoot the problem. Please do the tests and report the results. 1. On your wife's (host) computer, right click the HPNA network connection and click Status > Support > Details. It should show: IP Address: 192.168.0.1 Subnet Mask: 255.255.255.0 Default Gateway: none DNS Server = none 2. On your computer (client), right click the HPNA network connection and click Status > Support > Details. It should show: IP Address: 192.168.0.x (1<x<255) Subnet Mask: 255.255.255.0 Default Gateway: 192.168.0.1 DNS Server = 192.168.0.1 3. Open a command prompt window (Start > Run > Accessories > Command Prompt) on your computer and enter these lines. Each one should get four replies: ping 192.168.0.1 ping 64.233.187.99 ping google.com 4. Enter these two addresses in Internet Explorer on each computer. They should both take you to the Google web page on each computer: http://64.233.187.99 http://google.com SignatureBest Wishes, Steve Winograd, MS-MVP (Windows Networking) Please post any reply as a follow-up message in the news group for everyone to see. I'm sorry, but I don't answer questions addressed directly to me in E-mail or news groups. Microsoft Most Valuable Professional Program http://mvp.support.microsoft.com A new issue has just emerged. I am now getting a "limited or no connectivity" message as the status of the home network connection under "network connections." I say this is new because not only did the status previously show as "connected" but I pinged IP addresses which I found using the XP troubleshooter and when I "pinged" them the results were positive. (Not only that but previously I was able to read guest computer documents on the host computer although not vice versa.) I assume that the next step is to check all the physical connections (plug and unplug) and if that doesn't work then it must be one of the HPNA adapters which is bad and has to be replaced which burns me because I already had to replace one and it took like six weeks. On Sep 26, 6:24 pm, "Steve Winograd [MVP]" <bc0705...@comcast.net> wrote: > In article <1190832680.465463.255...@d55g2000hsg.googlegroups.com>, > [quoted text clipped - 99 lines] > > - Show quoted text - >A new issue has just emerged. I am now getting a "limited or no >connectivity" message as the status of the home network connection [quoted text clipped - 9 lines] >HPNA adapters which is bad and has to be replaced which burns me >because I already had to replace one and it took like six weeks. There could be a hardware problem with the HPNA adapters. However, the problem could also be that Internet Connection Sharing isn't properly configured. To determine that, please do this test and report the results: 1. On your wife's (host) computer, right click the HPNA network connection and click Status > Support > Details. It should show: IP Address: 192.168.0.1 Subnet Mask: 255.255.255.0 Default Gateway: none DNS Server = none SignatureBest Wishes, Steve Winograd, MS-MVP (Windows Networking) Please post any reply as a follow-up message in the news group for everyone to see. I'm sorry, but I don't answer questions addressed directly to me in E-mail or news groups. Microsoft Most Valuable Professional Program http://mvp.support.microsoft.com On Sep 27, 2:11 pm, "Steve Winograd [MVP]" <bc0705...@comcast.net> wrote: > In article <1190895035.100727.20...@d55g2000hsg.googlegroups.com>, > [quoted text clipped - 19 lines] > 1. On your wife's (host) computer, right click the HPNA network > connection and click Status > Support > Details. It should show: Except when troubleshooting the problem, the connection is disabled so that DSL is available. (Before the recent development, whenever the pc port connection was enabled we lost DSL.) Then, with the new issue, when you try tenable the pc port connection, at first there is a message that says "acquiring IP address." After a while, that changes to "limited or no connectivity." No surprsingly, when you check status (per your suggestion) you get: IP address -- 000.000.000. In short, the new issue prevents the system from acquiring an IP address when the connection is enabled. > IP Address: 192.168.0.1 > Subnet Mask: 255.255.255.0 [quoted text clipped - 9 lines] > > Microsoft Most Valuable Professional Programhttp://mvp.support.microsoft.com >> >I assume that the next step is to check all the physical connections >> >(plug and unplug) and if that doesn't work then it must be one of the [quoted text clipped - 13 lines] >> Default Gateway: none >> DNS Server = none >Except when troubleshooting the problem, the connection is disabled so >that DSL is available. (Before the recent development, whenever the [quoted text clipped - 5 lines] >000.000.000. In short, the new issue prevents the system from >acquiring an IP address when the connection is enabled. It appears that Internet Connection Sharing isn't enabled. Until that's done, your setup won't work properly. To enable Internet Connection Sharing: 1. Open the Network Connections folder. 2. Right-click the DSL connection. 3. Click Properties. 4. Click Advanced. 5. Put a check mark in the box "Allow other network users to connect through this computer's Internet connection. 6. If there's a box that says "Select a private network connection", click the arrow and select the HPNA connection. Then do the test that I gave above. SignatureBest Wishes, Steve Winograd, MS-MVP (Windows Networking) Please post any reply as a follow-up message in the news group for everyone to see. I'm sorry, but I don't answer questions addressed directly to me in E-mail or news groups. Microsoft Most Valuable Professional Program http://mvp.support.microsoft.com I implemented you suggestions (except checking private network box which I did not see). Lo and behold, the "limited or no connectivity" message went away and was replaced by "connected." Also, I can now see both computers under "view computers in workgroup" on the host computer but on the quest computer the host computer does not show in that window. Also, I am now seeing the shared file folder of both computers on both of them. However, I am still having problem no. 1 -- with the home network activated DSL won't respond. On Sep 28, 1:12 am, "Steve Winograd [MVP]" <bc0705...@comcast.net> wrote: > In article <1190918901.578250.149...@g4g2000hsf.googlegroups.com>, > [quoted text clipped - 51 lines] > > - Show quoted text - > I implemented you suggestions (except checking private network box > which I did not see). Lo and behold, the "limited or no connectivity" [quoted text clipped - 50 lines] > > I have to correct whar I said in my last message. Although shared documents of both computers show up under Network Places, if you try to open the other computer's folder you get a message saying you don't have permission. Also, if you open "show workgroup computers" on either computer only that computer's name is shown and not the name of the other computer's. > Then do the test that I gave above. > > -- [quoted text clipped - 8 lines] > > > - Show quoted text - I have to correct my last message. Although both computer's "shared documents" folder appears in Network Places on both computers, if you try to open the other computer's folder you get a no access message. Also, when you open "see workgroup computers" you see only the computer you are on and not the other one. > I implemented you suggestions (except checking private network box > which I did not see). Lo and behold, the "limited or no connectivity" [quoted text clipped - 65 lines] > > - Show quoted text - > I recently acquired a DSL connection (ATT/Yahoo). It was connected to > my wife's computer (a Dell laptop running Windows XP). In order to be [quoted text clipped - 19 lines] > I have run through all the tutorials and troubleshooters in XP help > and support with no successs. What seems to be the problem is that the DSL and the Home Phone network both are using the "digital" band of the phone line and that all the phone jacks in your home are all connected to the same telephone line. I am not sure that this is possible. It seems to me that if what you are saying was true then there could be no such thing as a home phone network for sharing a DSL connection (which REQUIRES that all computers be on the same phone line) and so you must be wrong. > > I recently acquired a DSL connection (ATT/Yahoo). It was connected to > > my wife's computer (a Dell laptop running Windows XP). In order to be [quoted text clipped - 26 lines] > > - Show quoted text - |
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