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Windows Forum / Windows XP / New Users / September 2004

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auto disconnect

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py8s - 30 Sep 2004 11:13 GMT
Auto disconnect works after 20 minutes even though set for one hour - any
suggestions - windows help doesn't even mention auto-disconnect [are they
ashamed of it??]
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Ronnie Vernon MVP - 30 Sep 2004 12:25 GMT
> Auto disconnect works after 20 minutes even though set for one hour -
> any suggestions - windows help doesn't even mention auto-disconnect
> [are they ashamed of it??]

It may be that you are not using the correct name for the problem you are
trying to describe? What process are you calling "auto-disconnect" and how
are you configuring it?

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Ronnie Vernon
Microsoft MVP
Windows Shell/User

py8s - 30 Sep 2004 14:13 GMT
One hour is set up in connection / properties/options / box - time idle
before disconnect. The Auto-disconnect is a box that appears on screen
apparently unscheduled that gives me 30? seconds before disconnection - it is
labelled Auto-disconnect and says that the connection has been idle for 20
minutes. I can find no reference to it under that heading in Help. It appears
to be a Windows screen not network provider.
P

> > Auto disconnect works after 20 minutes even though set for one hour -
> > any suggestions - windows help doesn't even mention auto-disconnect
[quoted text clipped - 3 lines]
> trying to describe? What process are you calling "auto-disconnect" and how
> are you configuring it?
Unknown - 30 Sep 2004 17:07 GMT
Almost all ISP's will disconnect if there is no activity on the telephone
line. I suggest your ISP is disconnecting you.
> One hour is set up in connection / properties/options / box - time idle
> before disconnect. The Auto-disconnect is a box that appears on screen
[quoted text clipped - 13 lines]
>> trying to describe? What process are you calling "auto-disconnect" and how
>> are you configuring it?
py8s - 30 Sep 2004 20:21 GMT
BTconnect plead not guilty they leave it for some hours - the auto-disconnect
screen appears to be part of the windows. Anyway 20 minutes is silly short
time - which is why it is so annoying. Is it likely to be any other program -
I am not yet running a full set and can think of no likely contenders?
P

> Almost all ISP's will disconnect if there is no activity on the telephone
> line. I suggest your ISP is disconnecting you.
[quoted text clipped - 15 lines]
> >> trying to describe? What process are you calling "auto-disconnect" and how
> >> are you configuring it?
Unknown - 30 Sep 2004 21:11 GMT
I have never never heard of an ISP admitting that they do this. They all deny
it. However, if you are computer savy, run a log of your internet connection
and you'll discover they disconnected you instead of you dropping the
connection.
> BTconnect plead not guilty they leave it for some hours - the
> auto-disconnect
[quoted text clipped - 27 lines]
>> >> how
>> >> are you configuring it?
py8s - 01 Oct 2004 00:37 GMT
OK - could agree if the connection just stopped - but I get a proper windows
screen headed 'Auto-disconnect' saying you have been idle for 20 minutes and
will be disconnected in 20 secs and an accept reject box choice. Too
sophisticated for a mean ISP.

> I have never never heard of an ISP admitting that they do this. They all deny
> it. However, if you are computer savy, run a log of your internet connection
[quoted text clipped - 31 lines]
> >> >> how
> >> >> are you configuring it?
Unknown - 30 Sep 2004 21:55 GMT
Just read that there is a setting on Zone Alarm to disconnect from the net if
idle for a period of time. I don't have Zone Alarm but if you do it may be
something to check.
> BTconnect plead not guilty they leave it for some hours - the
> auto-disconnect
[quoted text clipped - 27 lines]
>> >> how
>> >> are you configuring it?
py8s - 01 Oct 2004 00:41 GMT
Dunno what zone alarm is - but searched for 'zone' and no sign of it on my
system either. Thanks for the idea though!

> Just read that there is a setting on Zone Alarm to disconnect from the net if
> idle for a period of time. I don't have Zone Alarm but if you do it may be
[quoted text clipped - 30 lines]
> >> >> how
> >> >> are you configuring it?
Shreyans Haran - 30 Sep 2004 20:15 GMT
Hi !

Set that option to never and also check the modem settings under device
manager as there is another option out there which may trigger the
disconnection process.
Go to device manager right  click on the modem and properties.
Under that  go to Advanced option and then click  default preferences. This
may solve your problem.

> Auto disconnect works after 20 minutes even though set for one hour - any
> suggestions - windows help doesn't even mention auto-disconnect [are they
> ashamed of it??]
 
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