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Windows Forum / Windows XP / New Users / May 2005

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Register pop-up- want rid

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Teenz - 22 May 2005 22:02 GMT
Have a new computer and everytime I log on I get a box asking me to 'register
my PC and activate my modem'. I have already signed up to a broadband company
and this box is irritating. Also get one for a DVD software, but thats not as
irritating as it disapears straight away. I simply want to look at my
personal screen saver. Not to much to ask? Thanks in advance.
CTLouisiana@msn.comREMOVE - 23 May 2005 01:14 GMT
toolbar.google.com
Block Pop Ups better than Pop A Lock

> Have a new computer and everytime I log on I get a box asking me to
> 'register
[quoted text clipped - 4 lines]
> irritating as it disapears straight away. I simply want to look at my
> personal screen saver. Not to much to ask? Thanks in advance.
Teenz - 23 May 2005 10:18 GMT
Thanks Louise but the pop-up isn't comming from the internet, it was
happening even before I got connected. Its in the system somewhere just
waiting for me to switch on my PC- like a stalker! I can't find it on my
install/uninstall programme and I've tried removing it from the programme
list- no difference.

> toolbar.google.com
> Block Pop Ups better than Pop A Lock
[quoted text clipped - 7 lines]
> > irritating as it disapears straight away. I simply want to look at my
> > personal screen saver. Not to much to ask? Thanks in advance.
Frank Saunders, MS-MVP, IE/OE - 23 May 2005 13:55 GMT
First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!!  Removing some spyware can damage the Winsock stact.  Before
you try to remove spyware using any of these programs , download a copy of
LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows
versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here:   http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't.  Also, each needs to be updated with the program's update function
before every use, even when just downloaded.  There's also a lot more to do
than just those two programs.  CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://forums.spywareinfo.com/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

Signature

Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup.  Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

> Thanks Louise but the pop-up isn't comming from the internet, it was
> happening even before I got connected. Its in the system somewhere just
[quoted text clipped - 14 lines]
>> > irritating as it disapears straight away. I simply want to look at my
>> > personal screen saver. Not to much to ask? Thanks in advance.
Teenz - 23 May 2005 14:17 GMT
Signature

Would this help if the pop-up is not internet based? Don't want to start
doing stuff where its not neccessary.


> First eliminate any spyware.
> What You Should Know About Spyware
[quoted text clipped - 60 lines]
> >> > irritating as it disapears straight away. I simply want to look at my
> >> > personal screen saver. Not to much to ask? Thanks in advance.
Frank Saunders, MS-MVP, IE/OE - 23 May 2005 16:04 GMT
Yes.  The adware that causes this to display is on your hard drive.  The
fact that you are not connected proves that it is adware.

Signature

Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup.  Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

>> First eliminate any spyware.
>> What You Should Know About Spyware
[quoted text clipped - 69 lines]
>> >> > my
>> >> > personal screen saver. Not to much to ask? Thanks in advance.
Teenz - 23 May 2005 18:42 GMT
Sorry Frank- still no luck. Have spent the last 2 hours reading and
downloading spyware, it found and cleared 5 items but the 'sign up now' still
leers at me from the screen everytime I log on. Went through everything on my
hardrive, but nothing obvious. Only thing I havn't done yet is 'malware'-
would that help?

> Yes.  The adware that causes this to display is on your hard drive.  The
> fact that you are not connected proves that it is adware.
[quoted text clipped - 72 lines]
> >> >> > my
> >> >> > personal screen saver. Not to much to ask? Thanks in advance.
Frank Saunders, MS-MVP, IE/OE - 23 May 2005 21:42 GMT
Where did you post your HijackThis log?
Please give a link.

Signature

Frank Saunders, MS-MVP, IE/OE

> Sorry Frank- still no luck. Have spent the last 2 hours reading and
> downloading spyware, it found and cleared 5 items but the 'sign up now'
[quoted text clipped - 6 lines]
>> Yes.  The adware that causes this to display is on your hard drive.  The
>> fact that you are not connected proves that it is adware.
Teenz - 24 May 2005 18:36 GMT
Wasn't given any options to do this and not sure how to do it mysel. Very
new PC owner- still a bit scared... sorry, I know I sound totally useless.
Thought getting rid of this would be simple.

> Where did you post your HijackThis log?
> Please give a link.
[quoted text clipped - 9 lines]
> >> Yes.  The adware that causes this to display is on your hard drive.  The
> >> fact that you are not connected proves that it is adware.
Frank Saunders, MS-MVP, IE/OE - 25 May 2005 00:54 GMT
**Post your HijackThis log to
http://forums.spywareinfo.com/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**

Signature

Frank Saunders, MS-MVP, IE/OE

> Wasn't given any options to do this and not sure how to do it mysel.
> Very new PC owner- still a bit scared... sorry, I know I sound
[quoted text clipped - 5 lines]
>> --
>> Frank Saunders, MS-MVP, IE/OE
Teenz - 25 May 2005 08:16 GMT
How? Where are they to post?

> **Post your HijackThis log to
> http://forums.spywareinfo.com/
[quoted text clipped - 12 lines]
> >> --
> >> Frank Saunders, MS-MVP, IE/OE
Teenz - 27 May 2005 22:58 GMT
Frank- Have you given up on me? This is supposed to be help for new users,
explain in basics and I'll try... Anyone out there? Hello........

> How? Where are they to post?
>
[quoted text clipped - 14 lines]
> > >> --
> > >> Frank Saunders, MS-MVP, IE/OE
Frank Saunders, MS-MVP, IE/OE - 29 May 2005 13:33 GMT
I've been to busy to get on the Net - house guests and cooking fancy meals.
I gave you a list of links to post the log to.  If you can't just click
them, copy and paste one to the IE Address Bar.

Signature

Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup.  Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

> Frank- Have you given up on me? This is supposed to be help for new users,
> explain in basics and I'll try... Anyone out there? Hello........
[quoted text clipped - 18 lines]
>> > >> --
>> > >> Frank Saunders, MS-MVP, IE/OE
Teenz - 31 May 2005 23:34 GMT
Totally confused- where will I find the 'bad' stuff on my computer? Which
file would it be in? Sorry Frank- people like me shouldn't be given PCs until
after basic training. I really thought it would be quite simple to get rid of
that annoying box.

> I've been to busy to get on the Net - house guests and cooking fancy meals.
> I gave you a list of links to post the log to.  If you can't just click
[quoted text clipped - 22 lines]
> >> > >> --
> >> > >> Frank Saunders, MS-MVP, IE/OE
 
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