How can I get HELP to work

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Chartsmalm - 30 Jun 2006 13:51 GMT

When I click on "Help and Support", I get pop-up mesage that "helpctr.exe
cnnot be found . . ." . Search form the file finds nothing. I went to
www.microsoft.com and a KB there said that it might be Reistry. So I went to
the registry location suggested
(HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/App Paths) to
see if I could fix it there. It was not there either.

Can this be downloaded and isntalled or have I got a bad install of the
entire system?

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Will Denny - 30 Jun 2006 15:26 GMT

Hi

Try the following link to Kelly's web site:

"Why doesn't Help and Support work?"
http://www.kellys-korner-xp.com/top10faqs.htm

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Will Denny
MS-MVP Windows Shell/User
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> When I click on "Help and Support", I get pop-up mesage that "helpctr.exe
> cnnot be found . . ." . Search form the file finds nothing. I went to
[quoted text clipped - 7 lines]
> Can this be downloaded and isntalled or have I got a bad install of the
> entire system?

Reply to this Message

marinosa - 30 Jun 2006 20:13 GMT

did you try copying the file from another computer?

> When I click on "Help and Support", I get pop-up mesage that "helpctr.exe
> cnnot be found . . ." . Search form the file finds nothing. I went to
[quoted text clipped - 5 lines]
> Can this be downloaded and isntalled or have I got a bad install of the
> entire system?

Reply to this Message