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bblee34 - 30 Jul 2006 22:14 GMT

Can anyone please help, l have put the factory settings back on my desktop
and since then l cant get any updates, when l click on the update alerts it
says that "files required to use windows update are no longer registered or
installed on your computer to continue " it gives me to options. regiister or
reinstall the files and another option but nothing works.

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bsmart35

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Maurice N ~ MVP - 31 Jul 2006 00:05 GMT

Did you use the manufacturer's restore CD to "put factory settings back ........" ?

The "update alerts" is that the yellow shield for Automatic Updates?

Use your I.E. browser and visit Windows Update website
http://windowsupdate.microsoft.com

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Maurice N
MS-MVP Windows (Shell / User), Aumha.net VSOP , DTS-L
-----

> Can anyone please help, l have put the factory settings back on my desktop
> and since then l cant get any updates, when l click on the update alerts it
> says that "files required to use windows update are no longer registered or
> installed on your computer to continue " it gives me to options. regiister or
> reinstall the files and another option but nothing works.

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TaurArian [MS-MVP] - 31 Jul 2006 01:26 GMT

Windows Update are no longer registered or installed on your computer

Some have reported that simply re-registering the MSXML3.DLL seems to fix
the problem.
1. Click Start.
2. Choose Run.
3. In the Run box, type: regsvr32 MSXML3.DLL
Press okay

If that hasn't helped you may need to re-registered some more files:

1. Click Start.
2. Choose Run.
3. In the Run box, type (pressing okay after each one) :-

net stop wuauserv

Repeat for the following:
regsvr32 wuapi.dll
regsvr32 wups.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wuweb.dll
regsvr32 MSXML3.dll
regsvr32 qmgr.dll
regsvr32 qmgrprxy.dll
regsvr32 jscript.dll

net start wuauserv

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TaurArian [MS-MVP] 2005-2007 - Australia
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| Can anyone please help, l have put the factory settings back on my desktop
| and since then l cant get any updates, when l click on the update alerts it
| says that "files required to use windows update are no longer registered or
| installed on your computer to continue " it gives me to options. regiister or
| reinstall the files and another option but nothing works.

Reply to this Message